I have just upgraded my installation of Piwik to 2.2.0 and I am getting the following errors when I try to run the cron task.
After the upgrade I was having issues with the CSS and formatting of the page but that seems to be running okay now (I did not make any changes to my site ... it just started working again)
I am running Apache 2.4.6 x64 on Windows Server 2008r2. Also running it on PHP 5.5.11 x64 on the server but found that the cron script was not running, I an older of version of PHP on the server so I have been running the cron job using PHP 5.3.1 x86
If anyone could provide any help it would be greatly appreciated.
After the upgrade I was having issues with the CSS and formatting of the page but that seems to be running okay now (I did not make any changes to my site ... it just started working again)
I am running Apache 2.4.6 x64 on Windows Server 2008r2. Also running it on PHP 5.5.11 x64 on the server but found that the cron script was not running, I an older of version of PHP on the server so I have been running the cron job using PHP 5.3.1 x86
If anyone could provide any help it would be greatly appreciated.
INFO CoreConsole[2014-04-22 16:00:01] [593c0] ---------------------------
INFO CoreConsole[2014-04-22 16:00:01] [593c0] INIT
INFO CoreConsole[2014-04-22 16:00:01] [593c0] Piwik is installed at: https://my/site/url/piwik/index.php
INFO CoreConsole[2014-04-22 16:00:01] [593c0] Running Piwik 2.2.0 as Super User
INFO CoreConsole[2014-04-22 16:00:02] [593c0] ---------------------------
INFO CoreConsole[2014-04-22 16:00:02] [593c0] NOTES
INFO CoreConsole[2014-04-22 16:00:02] [593c0] - Reports for today will be processed at most every 1800 seconds. You can change this value in Piwik UI > Settings > General Settings.
INFO CoreConsole[2014-04-22 16:00:02] [593c0] - Reports for the current week/month/year will be refreshed at most every 3600 seconds.
INFO CoreConsole[2014-04-22 16:00:02] [593c0] - Archiving was last executed without error 31 days 22 hours ago
INFO CoreConsole[2014-04-22 16:00:02] [593c0] - Will process 1 websites with new visits since 31 days 22 hours , IDs: 1
INFO CoreConsole[2014-04-22 15:00:02] [593c0] ---------------------------
INFO CoreConsole[2014-04-22 15:00:02] [593c0] START
INFO CoreConsole[2014-04-22 15:00:02] [593c0] Starting Piwik reports archiving...
INFO CoreConsole[2014-04-22 15:00:04] [593c0] Archived website id = 1, period = day, 877 visits in last 2 days, 420 visits today, Time elapsed: 1.795s
INFO CoreConsole[2014-04-22 15:00:05] [593c0] Archived website id = 1, period = week, 2541 visits in last 2 weeks, 877 visits this week, Time elapsed: 1.157s
INFO CoreConsole[2014-04-22 15:00:10] [593c0] Archived website id = 1, period = month, 14801 visits in last 2 months, 5565 visits this month, Time elapsed: 4.594s
INFO CoreConsole[2014-04-22 14:53:29] [593c0] Archived website id = 1, period = year, 74500 visits in last 2 years, 32670 visits this year, Time elapsed: 3.062s
INFO CoreConsole[2014-04-22 14:53:29] [593c0] Archived website id = 1, 4 API requests, Time elapsed: 10.615s [1/1 done]
INFO CoreConsole[2014-04-22 14:53:29] [593c0] Done archiving!
INFO CoreConsole[2014-04-22 14:53:29] [593c0] ---------------------------
INFO CoreConsole[2014-04-22 14:53:29] [593c0] SUMMARY
INFO CoreConsole[2014-04-22 14:53:29] [593c0] Total visits for today across archived websites: 420
INFO CoreConsole[2014-04-22 14:53:29] [593c0] Archived today's reports for 1 websites
INFO CoreConsole[2014-04-22 14:53:29] [593c0] Archived week/month/year for 1 websites
INFO CoreConsole[2014-04-22 14:53:29] [593c0] Skipped 0 websites: no new visit since the last script execution
INFO CoreConsole[2014-04-22 14:53:29] [593c0] Skipped 0 websites day archiving: existing daily reports are less than 1800 seconds old
INFO CoreConsole[2014-04-22 14:53:29] [593c0] Skipped 0 websites week/month/year archiving: existing periods reports are less than 3600 seconds old
INFO CoreConsole[2014-04-22 14:53:29] [593c0] Total API requests: 4
INFO CoreConsole[2014-04-22 14:53:29] [593c0] done: 1/1 100%, 420 vtoday, 1 wtoday, 1 wperiods, 4 req, 10618 ms, no error
INFO CoreConsole[2014-04-22 14:53:29] [593c0] Time elapsed: 10.618s
INFO CoreConsole[2014-04-22 14:53:29] [593c0] ---------------------------
INFO CoreConsole[2014-04-22 14:53:29] [593c0] SCHEDULED TASKS
INFO CoreConsole[2014-04-22 14:53:29] [593c0] Starting Scheduled tasks...
INFO CoreConsole[2014-04-22 14:53:45] [593c0] ERROR: Got invalid response from API request: https://my/site/url/piwik/index.php?module=API&method=CoreAdminHome.runScheduledTasks&format=csv&convertToUnicode=0&token_auth=10c667d002cbf09fc081a08aff835866&trigger=archivephp. Response was '<div style='word-wrap: break-word; border: 3px solid red; padding:4px; width:70%; background-color:#FFFF96;'>
<strong>There is an error. Please report the message (Piwik 2.2.0)
and full backtrace in the <a href='?module=Proxy&action=redirect&url=http://forum.piwik.org' target='_blank'>Piwik forums</a> (please do a Search first as it might have been reported already!).<br /><br/>
Warning:</strong> <em>rename(C:\Webservices\htdocs\piwik/misc/GeoIPCity.dat.new,C:\Webservices\htdocs\piwik/misc/GeoIPCity.dat): The process cannot access the file because it is being used by another process. (code: 32)</em> in <strong>C:\Webservices\htdocs\piwik\plugins\UserCountry\GeoIPAutoUpdater.php</strong> on line <strong>268</strong>
<br /><br />Backtrace --><div style="font-family:Courier;font-size:10pt"><br />
#0 Piwik\Error::errorHandler(...) called at [:]<br />
#1 rename(...) called at [C:\Webservices\htdocs\piwik\plugins\UserCountry\GeoIPAutoUpdater.php:268]<br />
#2 Piwik\Plugins\UserCountry\GeoIPAutoUpdater::unzipDownloadedFile(...) called at [C:\Webservices\htdocs\piwik\plugins\UserCountry\GeoIPAutoUpdater.php:156]<br />
#3 Piwik\Plugins\UserCountry\GeoIPAutoUpdater->downloadFile(...) called at [C:\Webservices\htdocs\piwik\plugins\UserCountry\GeoIPAutoUpdater.php:95]<br />
#4 Piwik\Plugins\UserCountry\GeoIPAutoUpdater->update(...) called at [:]<br />
#5 call_user_func(...) called at [C:\Webservices\htdocs\piwik\core\TaskScheduler.php:196]<br />
#6 Piwik\TaskScheduler::executeTask(...) called at [C:\Webservices\htdocs\piwik\core\TaskScheduler.php:137]<br />
#7 Piwik\TaskScheduler->doRunTasks(...) called at [C:\Webservices\htdocs\piwik\core\TaskScheduler.php:81]<br />
#8 Piwik\TaskScheduler::runTasks(...) called at [C:\Webservices\htdocs\piwik\plugins\CoreAdminHome\API.php:39]<br />
#9 Piwik\Plugins\CoreAdminHome\API->runScheduledTasks(...) called at [:]<br />
#10 call_user_func_array(...) called at [C:\Webservices\htdocs\piwik\core\API\Proxy.php:209]<br />
#11 Piwik\API\Proxy->call(...) called at [C:\Webservices\htdocs\piwik\core\API\Request.php:215]<br />
#12 Piwik\API\Request->process(...) called at [C:\Webservices\htdocs\piwik\plugins\API\Controller.php:31]<br />
#13 Piwik\Plugins\API\Controller->index(...) called at [:]<br />
#14 call_user_func_array(...) called at [C:\Webservices\htdocs\piwik\core\FrontController.php:505]<br />
#15 Piwik\FrontController->doDispatch(...) called at [C:\Webservices\htdocs\piwik\core\FrontController.php:85]<br />
#16 Piwik\FrontController->dispatch(...) called at [C:\Webservices\htdocs\piwik\core\dispatch.php:34]<br />
#17 require_once(...) called at [C:\Webservices\htdocs\piwik\index.php:47]<br />
</div><br />
</pre></div><br />
task,output
GeoIPAutoUpdater.update,Time elapsed: 15.166s'
INFO CoreConsole[2014-04-22 14:53:45] [593c0] done
INFO CoreConsole[2014-04-22 14:53:45] [593c0] ---------------------------
INFO CoreConsole[2014-04-22 14:53:45] [593c0] ---------------------------
INFO CoreConsole[2014-04-22 14:53:45] [593c0] SUMMARY OF ERRORS
INFO CoreConsole[2014-04-22 14:53:45] [593c0] Error: Got invalid response from API request: https://my/site/url/piwik/index.php?module=API&method=CoreAdminHome.runScheduledTasks&format=csv&convertToUnicode=0&token_auth=10c667d002cbf09fc081a08aff835866&trigger=archivephp. Response was '<div style='word-wrap: break-word; border: 3px solid red; padding:4px; width:70%; background-color:#FFFF96;'>
<strong>There is an error. Please report the message (Piwik 2.2.0)
and full backtrace in the <a href='?module=Proxy&action=redirect&url=http://forum.piwik.org' target='_blank'>Piwik forums</a> (please do a Search first as it might have been reported already!).<br /><br/>
Warning:</strong> <em>rename(C:\Webservices\htdocs\piwik/misc/GeoIPCity.dat.new,C:\Webservices\htdocs\piwik/misc/GeoIPCity.dat): The process cannot access the file because it is being used by another process. (code: 32)</em> in <strong>C:\Webservices\htdocs\piwik\plugins\UserCountry\GeoIPAutoUpdater.php</strong> on line <strong>268</strong>
<br /><br />Backtrace --><div style="font-family:Courier;font-size:10pt"><br />
#0 Piwik\Error::errorHandler(...) called at [:]<br />
#1 rename(...) called at [C:\Webservices\htdocs\piwik\plugins\UserCountry\GeoIPAutoUpdater.php:268]<br />
#2 Piwik\Plugins\UserCountry\GeoIPAutoUpdater::unzipDownloadedFile(...) called at [C:\Webservices\htdocs\piwik\plugins\UserCountry\GeoIPAutoUpdater.php:156]<br />
#3 Piwik\Plugins\UserCountry\GeoIPAutoUpdater->downloadFile(...) called at [C:\Webservices\htdocs\piwik\plugins\UserCountry\GeoIPAutoUpdater.php:95]<br />
#4 Piwik\Plugins\UserCountry\GeoIPAutoUpdater->update(...) called at [:]<br />
#5 call_user_func(...) called at [C:\Webservices\htdocs\piwik\core\TaskScheduler.php:196]<br />
#6 Piwik\TaskScheduler::executeTask(...) called at [C:\Webservices\htdocs\piwik\core\TaskScheduler.php:137]<br />
#7 Piwik\TaskScheduler->doRunTasks(...) called at [C:\Webservices\htdocs\piwik\core\TaskScheduler.php:81]<br />
#8 Piwik\TaskScheduler::runTasks(...) called at [C:\Webservices\htdocs\piwik\plugins\CoreAdminHome\API.php:39]<br />
#9 Piwik\Plugins\CoreAdminHome\API->runScheduledTasks(...) called at [:]<br />
#10 call_user_func_array(...) called at [C:\Webservices\htdocs\piwik\core\API\Proxy.php:209]<br />
#11 Piwik\API\Proxy->call(...) called at [C:\Webservices\htdocs\piwik\core\API\Request.php:215]<br />
#12 Piwik\API\Request->process(...) called at [C:\Webservices\htdocs\piwik\plugins\API\Controller.php:31]<br />
#13 Piwik\Plugins\API\Controller->index(...) called at [:]<br />
#14 call_user_func_array(...) called at [C:\Webservices\htdocs\piwik\core\FrontController.php:505]<br />
#15 Piwik\FrontController->doDispatch(...) called at [C:\Webservices\htdocs\piwik\core\FrontController.php:85]<br />
#16 Piwik\FrontController->dispatch(...) called at [C:\Webservices\htdocs\piwik\core\dispatch.php:34]<br />
#17 require_once(...) called at [C:\Webservices\htdocs\piwik\index.php:47]<br />
</div><br />
</pre></div><br />
task,output
GeoIPAutoUpdater.update,Time elapsed: 15.166s'
INFO CoreConsole[2014-04-22 14:53:45] [593c0] 1 total errors during this script execution, please investigate and try and fix these errors
INFO CoreConsole[2014-04-22 14:53:45] [593c0] ERROR: 1 total errors during this script execution, please investigate and try and fix these errors. First error was: Got invalid response from API request: https://my/site/url/piwik/index.php?module=API&method=CoreAdminHome.runScheduledTasks&format=csv&convertToUnicode=0&token_auth=10c667d002cbf09fc081a08aff835866&trigger=archivephp. Response was '<div style='word-wrap: break-word; border: 3px solid red; padding:4px; width:70%; background-color:#FFFF96;'>
<strong>There is an error. Please report the message (Piwik 2.2.0)
and full backtrace in the <a href='?module=Proxy&action=redirect&url=http://forum.piwik.org' target='_blank'>Piwik forums</a> (please do a Search first as it might have been reported already!).<br /><br/>
Warning:</strong> <em>rename(C:\Webservices\htdocs\piwik/misc/GeoIPCity.dat.new,C:\Webservices\htdocs\piwik/misc/GeoIPCity.dat): The process cannot access the file because it is being used by another process. (code: 32)</em> in <strong>C:\Webservices\htdocs\piwik\plugins\UserCountry\GeoIPAutoUpdater.php</strong> on line <strong>268</strong>
<br /><br />Backtrace --><div style="font-family:Courier;font-size:10pt"><br />
#0 Piwik\Error::errorHandler(...) called at [:]<br />
#1 rename(...) called at [C:\Webservices\htdocs\piwik\plugins\UserCountry\GeoIPAutoUpdater.php:268]<br />
#2 Piwik\Plugins\UserCountry\GeoIPAutoUpdater::unzipDownloadedFile(...) called at [C:\Webservices\htdocs\piwik\plugins\UserCountry\GeoIPAutoUpdater.php:156]<br />
#3 Piwik\Plugins\UserCountry\GeoIPAutoUpdater->downloadFile(...) called at [C:\Webservices\htdocs\piwik\plugins\UserCountry\GeoIPAutoUpdater.php:95]<br />
#4 Piwik\Plugins\UserCountry\GeoIPAutoUpdater->update(...) called at [:]<br />
#5 call_user_func(...) called at [C:\Webservices\htdocs\piwik\core\TaskScheduler.php:196]<br />
#6 Piwik\TaskScheduler::executeTask(...) called at [C:\Webservices\htdocs\piwik\core\TaskScheduler.php:137]<br />
#7 Piwik\TaskScheduler->doRunTasks(...) called at [C:\Webservices\htdocs\piwik\core\TaskScheduler.php:81]<br />
#8 Piwik\TaskScheduler::runTasks(...) called at [C:\Webservices\htdocs\piwik\plugins\CoreAdminHome\API.php:39]<br />
#9 Piwik\Plugins\CoreAdminHome\API->runScheduledTasks(...) called at [:]<br />
#10 call_user_func_array(...) called at [C:\Webservices\htdocs\piwik\core\API\Proxy.php:209]<br />
#11 Piwik\API\Proxy->call(...) called at [C:\Webservices\htdocs\piwik\core\API\Request.php:215]<br />
#12 Piwik\API\Request->process(...) called at [C:\Webservices\htdocs\piwik\plugins\API\Controller.php:31]<br />
#13 Piwik\Plugins\API\Controller->index(...) called at [:]<br />
#14 call_user_func_array(...) called at [C:\Webservices\htdocs\piwik\core\FrontController.php:505]<br />
#15 Piwik\FrontController->doDispatch(...) called at [C:\Webservices\htdocs\piwik\core\FrontController.php:85]<br />
#16 Piwik\FrontController->dispatch(...) called at [C:\Webservices\htdocs\piwik\core\dispatch.php:34]<br />
#17 require_once(...) called at [C:\Webservices\htdocs\piwik\index.php:47]<br />
</div><br />
</pre></div><br />
task,output
GeoIPAutoUpdater.update,Time elapsed: 15.166s'