Hi,
I'm currently having a problem when creating a report with a custom date range of 3 months (1st of January - 31st of March) in Piwik.
The final report omits the totals for the 3rd month entirely, only taking into account the first 2 months of the date range.
Though when creating a report for those 3 months separately, the correct totals are returned for each month.
My guess would be that there is a cached version of this specific report (01.02.2013 - 31.03.2013) with the wrong numbers somewhere.
I've tried deleting a couple of things under piwik/tmp/*, but this didn't solve the problem.
So my next guess would be that it's cached somewhere in the database.
How can I fix this and get Piwik to return the correct numbers for this 3-months-report?
Is it possible to get Piwik to empty out the cache and generate a report again from scratch or anything like that?
Also a short backstory which might help in solving this problem:
This particular problem was first noticed when it was discovered that the month of March was showing up with a total of 0 requests in Piwik.
This has since been fixed - because of the "memory exhausted" error when running the archive.sh job via crontab, the archiving process didn't work correctly from mid-March until today. But after allocating more memory in php.ini, I was able to get the archiving process up and running again.
So basically, the stats for the month of March were incomplete up until today.
I'd assume that's why Piwik has some wrong stats cached somewhere.
Thanks in advance!
I'm currently having a problem when creating a report with a custom date range of 3 months (1st of January - 31st of March) in Piwik.
The final report omits the totals for the 3rd month entirely, only taking into account the first 2 months of the date range.
Though when creating a report for those 3 months separately, the correct totals are returned for each month.
My guess would be that there is a cached version of this specific report (01.02.2013 - 31.03.2013) with the wrong numbers somewhere.
I've tried deleting a couple of things under piwik/tmp/*, but this didn't solve the problem.
So my next guess would be that it's cached somewhere in the database.
How can I fix this and get Piwik to return the correct numbers for this 3-months-report?
Is it possible to get Piwik to empty out the cache and generate a report again from scratch or anything like that?
Also a short backstory which might help in solving this problem:
This particular problem was first noticed when it was discovered that the month of March was showing up with a total of 0 requests in Piwik.
This has since been fixed - because of the "memory exhausted" error when running the archive.sh job via crontab, the archiving process didn't work correctly from mid-March until today. But after allocating more memory in php.ini, I was able to get the archiving process up and running again.
So basically, the stats for the month of March were incomplete up until today.
I'd assume that's why Piwik has some wrong stats cached somewhere.
Thanks in advance!