Dear forum,
I'm new at Piwik and installed it on a small website. Everything worked well except that I don't get city data - though GeoIP (php) is properly installed visitors are only related to their country. I activated Anonymization with two bytes of the IP masked and use the anonymized IP also for reporting - as suggested for Germany.
I tried and looked for informations for hours but found no solution. Also I deinstalled everything and re-installed in newly - same problem.
Can anybody help me? Piwik version is 2.8.3.
Thank You very much for every kind of help!
I'm new at Piwik and installed it on a small website. Everything worked well except that I don't get city data - though GeoIP (php) is properly installed visitors are only related to their country. I activated Anonymization with two bytes of the IP masked and use the anonymized IP also for reporting - as suggested for Germany.
I tried and looked for informations for hours but found no solution. Also I deinstalled everything and re-installed in newly - same problem.
Can anybody help me? Piwik version is 2.8.3.
Thank You very much for every kind of help!