Oops… there was a problem during the request. Maybe the server had a temporary issue, or maybe you requested a report with too much data (1 reply)

hi

i have a problem for getting reports in piwik from a date range about 30 days on dashboard , visitors , actions tabs. when i want to do this this error occures :

Oops… there was a problem during the request. Maybe the server had a temporary issue, or maybe you requested a report with too much data. Please try again. If this error occurs repeatedly please contact your Piwik administrator for assistance.

i did archiving with below command :

/usr/bin/php /var/www/html/piwik/console core:archive --url=http://myip/piwik/
and it resolved issue just on dashboard , and it still show that error when i want to get reports for a date range about 30 days on visitors and actions tabs.
when i set the date range to smaller ranges for example about 15 days it is ok and does not shows any error.
i have installed piwik on RHEL with php 5.3.3 and mysql 5.1 .
can anyone help me how to fix this problem.
thanks