1. Downloaded the software from PIWIK.org
2. Opened the zip file and deployed files to web site: www.wisconsinpollinators.com/analytics
3. Went to URL and page opened
4. Click NEXT
5. The process appeared to start, bu then, after about 30 seconds, got an INTERNAL SERVER ERROR
6. Contacted GoDaddy, the ISP that hosts my site and they confirmed that my mySQL database, piwik, has the correct permissions, that I was using the right version of php software and there were no setup issues (they read through the piwik documentation and confirmed everything was set up correctly)
7. Still no lock and the DB is NOT set up.
8. There were no messages in the log file
~susan~
2. Opened the zip file and deployed files to web site: www.wisconsinpollinators.com/analytics
3. Went to URL and page opened
4. Click NEXT
5. The process appeared to start, bu then, after about 30 seconds, got an INTERNAL SERVER ERROR
6. Contacted GoDaddy, the ISP that hosts my site and they confirmed that my mySQL database, piwik, has the correct permissions, that I was using the right version of php software and there were no setup issues (they read through the piwik documentation and confirmed everything was set up correctly)
7. Still no lock and the DB is NOT set up.
8. There were no messages in the log file
~susan~
