Referrer Blacklist (2 replies)
Hi, a Referrer spam blacklist feature was implemented, as several users reported issues with referrer spam. The referrer spam list can be edited in the configuration file. What file exactly do I edit?...
View ArticleInstallation on Apache 2.4 (3 replies)
Hello, I'm unable to install Piwik on Apache 2.4. The automatic installation is not working on Apache 2.4, because the generated .htaccess file is invalid. It generates the error :...
View ArticleUnique Visitors reported zero in export, but not in graph (1 reply)
In the GUI I've selected a date range that spans slightly over 2 months. When I look at the number of Unique Visitors in the graphs of either the 'Visits Over Time' or the 'Visits Overview (with...
View ArticleGetting Invalid idSite error. (3 replies)
Hi Guys, I just installed Pikwik to track my eBay store. I've uploaded the tracking image to my store and got no data. I've enabled the Debug mode and I've got this error: Invalid idSite: '0' And...
View ArticleHelp please: Visitor log shows a table with all raw columns (3 replies)
Hello, from version 2.2.1 I have Visitor log showing all raw columns (see attachments) instead of the usual layout (with icons etc), this is with every browser I could test. Can you help, thank you carlo
View ArticleGet Graph on Unique Visitors (1 reply)
Hi Using static embedded graphs for my site. Working fine so far. Got a bunch of pretty charts but my boss asked me for "unique visitors" evolution graph I'm stuck. I can't get such a graph. The...
View ArticleVisitor Log Not Updated 2.2.2 (2 replies)
The visitor log is not up to date after installing 2.2.2. Is there a link to download 2.2.1? That was working fine. Thanks.
View ArticleUpdate 2.2.2 - Variable "debugTrackVisitsInsidePiwikUI" does not exist in...
First I did the "Automatic Update" throught the web browser and get the error : "Variable "debugTrackVisitsInsidePiwikUI" does not exist in "_piwikTag.twig" at line 2" when trying to log in Then I did...
View ArticleVersion 2.2.2: Dashboard "Length of Visits" widget, Pie Chart incorrect %...
In the 2.2.2 Dashboard "Length of Visits" pie chart, when you hover over one of the pie segments, the % of visits always shows as 0%. The % of visits is correct when the widget is configured for bar...
View ArticlePiwik shows actions in visitor overview but missing data elsewhere (3 replies)
Hi, I'm a new user to Piwik -- I've been testing it out using log file parsing. I've successfully been able to import log files and am able to see some information - browser info, location, time of...
View ArticleIPLotcation plugin (no replies)
Hi I have installed the iplotcation plugin, and am using the demo sample bin file, i would like to know how to convert the CSV file LITE Edition so that i can replace the demo sample bin file. please...
View ArticleHider Server URL Issue - No Data (no replies)
Hi Wonder if anyone can help. I am trying to remove the Piwik server URL from the tracking code. I have followed this exactly...
View ArticleSegment (1 reply)
Next to the date, there is box that says all visits, where you also have the option to make a custom segment. Is there a way to make that custom segment a default on load?
View ArticleDefault Site (3 replies)
Hi, It seems that the order of the sites listed go by the site ID. I want site 8 to be my default site in Mobile and in the web interface, but site 2 shows in mobile and the web. Any ideas?
View ArticleWeek, Month Views = 0 (no replies)
Hello, I´ve an error with the Cron Job. I do not have any numbers for Week and Month Views. It is everytime 0. Piwik Version = 2.2.2 Server= debian 7.1 Error Error: Got invalid response from API...
View Article2.2.2 install issue (no replies)
I have attempted to upgrade to 2.2.2 but now only get statistics from one of the websites I have in the database. I attempted to do the automatic upgrade, but that failed on the database conversion -...
View Articleapache 2.2 502 bad gateway + segfault (4 replies)
hello, on a fresh and default install of the latest version (2.2.2) with apache (2.2.22) on centos 5.10 im having random but frequent 502 bad gateway errros on almost every page with apache segfaults:...
View ArticleChange maximal number of custom variables to 20 (1 reply)
Hi, I need to change the maximal number of possible custom variables to 20. Ho can I do this if I do not have SSH or direct server access (FTP access only)? Cheers chross
View ArticleLabels for embedded PNG in Chinese (no replies)
Hi I'm using the URL to get embedded PNG graphs for my reports in many languages. Some of my reports must be in Chinese but when I set language=cn the charts labels (Visits, Visitors...) are in...
View ArticleDevicesDetection plugin (no replies)
After updating to 2.2.0 I've had a lot of "Unknown" popping up in a lot of my reports. This is especially noticeable on the Mobile vs Desktop widget and Browser family widget. In my quest to solve the...
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