Piwik not tracking behind NetScaler (1 reply)
Hi, We have our Piwik configured behind NetScaler(NS) and could not get it tracking properly. Could somebody list all cookies and request headers that are required to make all things work together? Or...
View ArticleTypo 3 , Version 6.1.7 (no replies)
Dear Piwik Team, I want to use Piwikintegration extension for web analytics. Our company uses typo 3 CMS (Version-6.1.7) and while installing latest version of Piwik(3.0.2), our Typo 3 says its not...
View ArticleError when archiving with windows task scheduler (no replies)
I added a task with the following command and i have tried to run it also in the command line of our Windows 2012 server but all i got is this error and i can't figure out what is wrong. Please help...
View Articleecommerce tracking problems with double quotes in product name or category...
Hello, I want to track products and categories in ecommerce tracking with double quotes in their names. I have Piwik 2.3.0. Let's say article is called 'Käse' and the category is called 'old "Käse"'....
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Tracking input field changes (Twitter Typeahead) (no replies)
Hey Piwik community, I posted this in General but didn't get any responses so I'll repost here. I'm working on a side project tinkering around with Twitter Typeahead. Currently using Typeahead 0.9.3,...
View ArticleVisitor Log shows high number of entries, instead of 20 (1 reply)
Since upgrading to 2.3.0 my Visitor Log takes ages to load, because it shows a lot of entries, maybe 1000? It used to be 20, with a drop down menu at the bottom to choose a higher number, but now this...
View ArticleRow evolution graph issues in v2.3.0 (1 reply)
Hi all, I updated from 1.1* to 2.3.0 the other day and am not too happy with the way the row evolution graph view works now. (I'm using the german version, so excuse me if i should use incorrect...
View ArticleMerge two 2.3 Installations (1 reply)
hi there, we are using 2 different installations of Piwik 2.3 and want to merge them for better maintenance. I started to import the sites form one to the other. Luckily I used different ID for the...
View ArticleUpdate Error (no replies)
HI! I got an error during the update. Now the system gets no data from the database. I get this message in the backend: INFO Installation[2014-06-04 11:57:00] [0317c] LOAD DATA INFILE failed... Error...
View ArticleMultiSite issues after updating (2.1.0 => 2.3.0) (1 reply)
Hello! I've been testing Piwik in for a few months now. With nearly 200 websites added, the MultiSite plugin gets really handy. Therefore I'm also glad that after updating to Piwik 2.3.0 a...
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No visits for yesterday, but we have visitors logs (no replies)
Hi, I sure we have logs for yesterday, and the reporting was working with no problem, until today: Screen%20Shot%202014-06-05%20at%2010.48.10.png As you can see, report by time is corect, but Visits...
View Article30% conversions missing !! (no replies)
Hello, I have a BIG issue with my tracking : I'm tracking goals in my website. I've been testing my tracker, and the tracker tracks correctly the goals. If I go on a tracked page and press F5, I can...
View ArticleUpdate from 1.1.2 to 2.3.0 - Anonymize IP - Setting (no replies)
Hi Forum, with Piwik 1.1.2 I could finetune the Anonymize IP - Part and mask all 4 octets of an ip with the setting [Tracker] ip_adress_mask_length = 4 in config.ini.php. After the Update-Progress the...
View ArticleTracking of Sites in Piwik (no replies)
We created a Piwik Test site and added a couple of ISS pages to it that had links to other ISS websites that we had previously set up for tracking. If we access the test pages and click on links that...
View Articlearchive.php on Piwik 2.4.0-b3 : invalid response from API request (no replies)
Hello, When I try : http://statistiques.zzz.fr/misc/cron/archive.php?token_auth=96cd934744d8c36712f456b70cdb85cc I have this message : INFO [2014-06-05 15:24:31] [277f9] ---------------------------...
View ArticleHelp Please (no replies)
Hi, when I tried to install piwik, I came accross this error, Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 79 bytes) in...
View ArticleImported logfiles with wrong IDsite, any way to recover? (no replies)
Total user error here. I have multiple sites in Piwik, one uses the JS Tracking code to record live data while I have to import log files for the second website. During logfile import I accidentally...
View ArticleBotTracker: Variable "userMenu" does not exist in...
Hello there, Recently I've installed BotTracker plugin from the Marketplace. Unfortunately I can't check how it works, because Piwik shows me a following message when I click Settings ->...
View ArticleChange superuser username (no replies)
Hi I need to change superuser username. How can i do that.? Thanks
View ArticleHow to get to SecurityInfo? (no replies)
Hello again, Sorry for a stupid question, but probably I'm a blind man or something is wrong with my Piwik. I've installed SecurityInfo plugin in order to check how secure my Piwik instance is. The...
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