IP address different to another system (no replies)
Hi. I'm a newbie to Piwik and so far think it's awesome. However, I've recently noticed a visitor with a different IP address showing in the visitor log to that shown in a different system also in use...
View ArticleProblem after updating to piwik 2.7 (no replies)
Good afternoon. Today after updating to 2.7 it said that the update was done, however when I entered the page I received this message Fatal error: Class...
View Articlejson_encode error on event widget (1 reply)
Hi, I got this error on an event widget after clicked "Pivot by Event Action". This is on PHP 5.3.2, Piwik 2.7.0. Warning: json_encode() [function.json-encode]: Invalid UTF-8 sequence in argument in...
View Articleerror running php ./geoipUpdateRows.php (no replies)
PHP Fatal error: Class 'Piwik\Config' not found in <my-piwik-dir>/misc/others/cli-script-bootstrap.php on line 35 Running this based on [piwik.org] I'm on piwik 2.7.
View ArticleUnable to add new sites on fresh install (2 replies)
This issue is regarding a fresh install of 2.7.0. It was installed using Softaculous. When logged in as a superuser, in the Websites Management page... It says You currently have access to 0 websites...
View ArticleError php.ini instruction in wiki (no replies)
Hi, In this wiki URL : [piwik.org] The params isn't : session_save_handler = dbtable But this it : session.save_handler = dbtable Thanks to fix it ;)
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Piwik: Must call allocateNewArchiveId() first (no replies)
I have been using Piwik 2.6.1 happily as usual this month. But today when I logged in, everything except "Visitors in Real-time" failed on my dashboard with the error message: QuoteWARN...
View ArticleCustom Variables in Events (no replies)
Hi, I have set a couple custom variables, and I assumed they will be present on each action that happens with Piwik. I need to see these custom variables on my "trackEvent" calls, but I don't see them...
View ArticleSlow tracker performance (no replies)
Hi I have Piwik 1.9.1 , this is stock version ( we have tweaked few php codes, just renamed some files). I am facing slowness issue. It took almost 6-9 second to load just tracker . whereas google...
View ArticleBounce rate and ave time on website are 0 (no replies)
We are getting visit duration numbers, but the average time on website and bounce rate metrics are showing 0 in our Length of Visits widget. In the main console, the Visitors section does show a...
View ArticleBulk Request API with getPageUrl and url parameters (no replies)
I'm having an issue with using the Bulk Request API. Using this call, I can successfullly get data for a page url:...
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Missing massive data since updating to 2.7.0 ! (1 reply)
Hi all! I updated my piwik automatically as usual and normyl it works all fine. Both upgrades (i've read that we havew to update twice this time) have done thru and no errors accured. But then after i...
View ArticlePiwik couldn't write to some directories (running as user 'apache'). (no...
Hi, I am just trying to get piwik to install on my system, but I just don't get through the first page: [attachment 1931 piwik_error.png] Stating that permissions haven't been properly set....
View ArticleWidget - Table content partiallly disappears when clicking "Display a table...
Really strange issue but while on the dashboard view when you click on "Display a table with more metrics" icon and close the popup, only first column is visible on the widget. And similarly on...
View ArticleGet and lovely with this regular (no replies)
http://blackdiamondskinserumsite.net/bio-glaciere/
View ArticleAverage generation time (no replies)
Dear Piwik Team, Appreciate the work and support for Piwik. I have one query regarding average generation time, in our code we have used trackpageview() for the javascript clicks on the page, the...
View Articlevirtual host (no replies)
Hi, If you have the following host/ids: a 1 b 2 c 3 d 4 e 5 f 6 g 7 h 8 i 9 j 10 You can do reports on each one. If you want a summary of several, then you wold have to add them up by hand. What if...
View Article"core" commands missing (1 reply)
Usinig Piwik 2.0.2 Trying to get automated reports to work - to be sent monthly. Following instructions on: [piwik.org] using something like (customised to our installation of course) /usr/bin/php5...
View ArticleFresh Install of 2.7.0 fails after first login (no replies)
I installed 2.7.0 on a new server, complete fresh install with new database. I was able to login as admin only once. Thereafter, all I see is errors. Here is the back trace: Backtrace --> There is...
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