console update (1 reply)
Hi, We have been upgrading using the WebUI in the past. As our DB is quite big now we would like to switch to console update. We are on 2.9.1 and would like to upgrade to 2.10.0. Unfortunately the...
View ArticleLocation details error (1 reply)
Hi All, version 2.9.1 "Visitors in Real Time" - Location shows as US/Provider Unkown for IP 5.13.131.0 Whois result for same IP is : valy@valylap ~ $ whois 5.13.131.0 % This is the RIPE Database query...
View ArticleThe HTTP status code is 404 for URL...
Hi, I want to exclude traffic from an IP address, but on on Settings > Websites I get following message: Failed to load HTML file: Please check your server configuration. You may want to whitelist...
View ArticleDate Issue (no replies)
Hi, I have the Piwik set to open a certain site when I login, and also display the data via the current month. It only displays the current day on the specific site and not the month.
View ArticlePiwik Mobile (no replies)
Hi, Is there a way to set the default loading site in PiWik Mobile 2? It just loads the site with the lowest ID Thanks!
View ArticleReferrers plugin required for API even if i should delete it? (2 replies)
Fatal error: require_once() [function.require]: Failed opening required 'xxxxxxx\htdocs/plugins/Referrers/functions.php' (include_path='.;C:\php\pear') in xxxxxx\htdocs\plugins\SEO\API.php on line 18...
View ArticleForbidden (no replies)
Hi, After doing automatic update I get this message: Forbidden You don't have permission to access /piwik/index.php?module=CoreUpdater&action= on this server. what's wrong?
View ArticleStolen Piwik Code Placed on Other Porn Sites (no replies)
Hey guys/gals I have some porn sites that are taking my tracking code as well as all my other site code and placing it on porn sites, is there any way to prevent my code from populating my statistics...
View ArticleSame User Id and different Visitor Id messing up on Visitor Log (no replies)
Hi, I am trying to set up two different visits coming from the same iOS App. I'm running a custom version of the Tracking IOS SDK and to send two different visits from the same user I've created two...
View ArticleWarning - Error while sending STMT_PREPARE packet. PID=887526 - Piwik 2.10.0...
Got WARNING SitesManager[2015-01-06 12:30:02] [fe2f0] /home/pcsolcom/public_html/piwik/libs/Zend/Db/Statement/Mysqli.php(70): Warning - Error while sending STMT_PREPARE packet. PID=887526 - Piwik...
View ArticleError in Automatically update to 2.10 (no replies)
Hello I tried to update Piwik to 2.10 with Automatically but I see this message SQLSTATE[HY000]: General error: 2006 MySQL server has gone away Thanks
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Dashboard only show stats for the day. (no replies)
Hello, Since the upgrade to the latest version (2.10.0) the last three options in the 'Report date to load by default' setting as shown below is not working. If I were to choose 'Current Week' or...
View ArticleError in cronjob for archiving job (no replies)
I posted it already under "general questions" but here is the better group: Hi, my crontab on our piwik installation server (Linux SLES11) is the following: 5 * * * * /usr/bin/php...
View ArticleTrack PIWIK users (no replies)
I would like to know when and how often PIWIK users logged in and had a look at the statistics. Is there a plugin or a way to do this? If not: it would be more than usefull since you might give users...
View ArticleNo referrer reports after migration (2 replies)
I recently migrated my Piwik installation running 1.12 (old server! couldn't upgrade beyond that) to a shiny new server running Piwik 2.10. I literally exported the MySQL database from the old server,...
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Piwik 2.10.0 update broke bounce rate reporting (1 reply)
Hello, I've been a long time user of Piwik, running the same installation for years and updating over time. I upgraded to 2.10.0 and it seems to have broken the bounce rate reporting as you can see...
View ArticleERROR CoreHome[2015-01-07 17:29:39] (2 replies)
I just refreshed piwik and now it has a bunch of errors in pink boxes on every page. the errors look like this: ERROR CoreHome[2015-01-07 17:29:39] [fa327] Failed to get data from API: Sequence...
View ArticleClarification on _id/visitorid cookie storage and unique visitor...
Thanks to everyone in advance! I have dug into these links and various others already just as an FYI [piwik.org] [forum.piwik.org] We are using the JS tracker and are noticing a massive amount of new...
View ArticleLatest update problem (no replies)
Hello there, I tried updating my piwik to the latest version but during the update I got "Problem loading this page" and now I'm not able to access my piwik. When I try to open it, the URL changes to...
View ArticleUnable to view imported logs (no replies)
I was able to run the command sucessfully, but unable to see the new log data in piwik site. Everything is empty on piwik site. C:\wamp\www\piwik\misc\log-analytics>import_logs.py...
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