Automatic Installation attempt when Piwik is already installed (1 reply)
I'm having an issue with an existing Piwik install after reinstalling Nginx. After reinstalling Nginx, moving all the files back into place and browsing to our Piwik install I am presented with the...
View ArticleSeeing cross browsser / device issues coupled with using User ID (no replies)
Hi all, I am seeing some issues with using the UID in conjunction with cross browser/device scenarios. Let me lay out the different scenarios and what I am seeing. New user comes to the site ( no...
View Articlewarning for All Websites dashboard (no replies)
hi wen i am clicking on All Websites dashboard showing below warning WARNING Goals[2015-01-29 09:17:30] [f5123] /home/continen/public_html/ccc1988.com/stats/plugins/Goals/API.php(363): Warning -...
View ArticleUnknown URLs (no replies)
Hi! My statistics show some external domains which have nothing to do with my site. E.g. I track my Domain: example.com My statistics show something like: example.com |_ index.html |_ site2.html ......
View ArticleSignificant Difference between PIWIK and Google analytics (4 replies)
I keep the tracking code in the same place for both services. I review my PIWIK numbers every day. Today, I went to Google and looked at my numbers there. Google shows about 20% more aggregate...
View Articleabandonment tracking issue (no replies)
Hi, Below is the code present on shoppingcart page... But I don't see any abandond data in ecommrece and goal tab. what is that I am missing here? <script type="text/javascript">...
View ArticlePiwik doesn't show 2014 logs (no replies)
Hello, I modified the log analytics script to import logs from an Oracle database in Piwik. The command prompt tells me that all logs have been imported, in my DB I have logs of 2014 and 2015, but I...
View ArticleGeoIP (PECL) installed correctly, but missing city data (no replies)
I have seen several other threads on this topic, but no one has replied to them. So I apologize for starting a new thread, but this seems to clearly be an issue with Piwik. If it's not, I'm happy to...
View ArticleGeolocation (no replies)
Hello, I was wondering if you can see the state (and country if outside US) and time visited of each individual visitor? I track my conversions by looking at the time and location of the conversion in...
View Articlepiwik is not tracking (1 reply)
Hi everyone I installed piwik in wordpress with the plugin wp-piwik and it's not registering visits. I chked the auth token and its ok. I saw that the table piwi_log_visit is empty. Any ideas? Thanks...
View ArticleBounce rate & Exit rate calculation in mysql database schema (6 replies)
We need to calculate bounce rate and exit rate of website page, We installed piwik DB using mysql having tables like piwik_log_visit , action table as well. We are able to view the bounce and exit...
View ArticleNo Tracking after 301 redirect to "www" (2 replies)
Dear Piwik Team, i have a Problem for which i was unfortunatelly not able to find a solution in your forum. On our website, we were using piwik for about a year without problems. But then, we added a...
View ArticleBulk tracking HTTP syntax problem (2 replies)
Hello, I am hard time getting bulk tracking over HTTP, posting to piwik.php, to work. I just take 3 of my regular requests (that work fine by themselves) and create a string using the syntax described...
View ArticleReport archives are huge since update to 2.10 (1 reply)
Hi. We're a public school district and have been using Piwik on our website for the past three years. We usually get around 750,000+ visits per month and the archive blob tables are usually around...
View ArticleGoogle CPC not tracking (no replies)
Hello, I was wondering why the Google CPC does not get tracked in Piwik? I can look through my log files and see many hits where gclid is set as a parameter in the url. I know the data is encrypted,...
View ArticleIP is not working with proxy server (1 reply)
Hello. My IP's won't show correctly. They are basically shown like this: http://prntscr.com/60mr98 I am using Piwik Tracker Proxy to hide my domain. If there is a older thread about this problem let...
View Articlecreating a local geoip db (no replies)
We are on piwik 2.9.1. I apologize if this has been asked before, but so far I have not found it. I was thinking of setting up a local geo ip db. In other words, we have many ip with local ips (10.*)...
View ArticleNew install using access logs. Import and archiving very slow (no replies)
Hi All, I've setup a piwik box for processing access logs. These access logs are around 6-7million lines and take very very long to process (I'm getting ~200-300 records/sec). This isn't too bad but...
View ArticlegetWideScreen Method Does Not Exist (1 reply)
I just upgraded to the new 2.10.0 from 2.8.0. When I try to email a report with all reports enabled, I receive the following error. Please advise. API returned an error: The method 'getWideScreen'...
View ArticleOften missing data in reports (no replies)
Howdy folks! I'm having a problem in which my piwik setup is often missing information in the reports. For the last 2 weeks, I haven't seen any referrer data when looking at the dashboard widget or...
View Article