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No data has been recorded yet (no replies)

Hey guys! :)-D I'm a new very happy user. I installed piwik on my server and used it with my first wordpress website (using the WP-Piwik plugin). And it worked like a charm. :) Tried to do the same...

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Piwik doesn't recognize my MySQL server host (2 replies)

During the third step of the piwik installation, Piwik shows me this error : Error while trying to connect to the database server: SQLSTATE[HY000] [2005] Unknown MySQL server host 'X.X.X.X' (3) I use...

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missing the temp folder (4 replies)

Doing a fresh install I'm missing the temp folder. How to deal with it?

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Cannot write to /tmp after latest upgrade (no replies)

I upgraded to the latest version (from only the more recent previous version), and it seemed to upgrade without error. Now, however, when I visit my Piwik homepage, I get SQLSTATE[HY000]: General...

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Browser and OS removed from Live plugin? (1 reply)

I am running Piwik on two different systems, both hosted by OVH in France. One, the more up-to-date installation, is running version 2.12.1 on VPS. The other is running 2.11.0 on a shared hosting...

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Error while redirecting to the Release notes (no replies)

When a new version of Piwik is out, a notification box appears where we used to see the current Piwik version. That small notification box contains the number of the newer version and that of the old...

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Import IIS Server Log from different locations (no replies)

I am currently using the import IIS server log option to import log info into Piwik. Though the logs I am using are located on many different servers on the environment. Is there a standard way to...

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No tracking for SharePoint site lists (list items) (no replies)

Hello, I am tracking two sites in our site collection, but I cant seem to get a focused report on the number of times a list (or list) item is hit for those sites. Please advise and thanks in advance....

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Piwik Log import issue after changing authentication mode of piwik (no replies)

Hi, Today i changed the piwik authentication mode to httpauth by installing plugin. It works fine as excepted. It authenticate users from htpasswd file. But when i try import logs using script it...

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Not tracking Android/IOS browsers (no replies)

hi, I installed Piwik 2.12.1 to monitor 2 of our sites. It tracks everything exept android/IOS browsers.

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Oops… there was a problem during the request. (3 replies)

I recently upgraded to the latest version. Coincidentally, my bounce rate on my site jumped through the roof and all users leave after trying to load one page. Not sure if that is relate to what...

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Error all around piwik dashboard (no replies)

Hi Team, I woke up this morning and bunch of errors are all around Piwik platform. It seems it started after creation on these 2 archive tables for April 2015: http://screencast.com/t/Lt6mrXF45nq If I...

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Menu "Visitors"→ "Locations" is labeled "Provider_SubmenuLocationsProvider"...

On two Piwik installs I am running the menu item "Visitors" → "Locations" is labeled "Provider_SubmenuLocationsProvider" instead of "Locations". This occurs if English or German are selected in the...

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How to query for URL from DB for reporting? (no replies)

I have thousands of courses within our Blackboard LMS, on which I'd like report. However, this cannot easily be done (AFAIK) w/o creating a segment per course within the GUI (could take all semester)....

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CustomVariables how to exclude labels from results (1 reply)

Hi, we are using the customVariables to record our usergroups. We would like to do two operations: exclude GROUP_ANON from the result and then get the sum of remaining visits. (sum=38) Here is our raw...

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Visitor Log Export Timeout (no replies)

I've been trying to download a Visitor Log with a custom segment for the 1st quarter (January 1st thru March 31st). When I attempt to export the data, it appears that the action is timing out: a new...

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* Can be deleted * (no replies)

* Can be deleted * Sorry...

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No 'Access-Control-Allow-Origin' (no replies)

Hello, I'm trying to make requests to Piwik API via Ajax but Piwik doesn't set 'Access-Control-Allow-Origin' field in header. I modified config.php.ini and added cors_domains[] = * but nothing...

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Reporting API: Bulk Request with different segments responds with same data...

Hello, It looks like only one segment is getting considered when using the Piwik Reporting API and doing a Bulk Request. The request looks like this:...

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Piwik couldn't write to some directories (1 reply)

Hi, Could you please help me with this situation. I just installed Piwik to fresh LEMP server (OpenLogic 7*, MariaDB, Nginx**, PHP-FPM) *) CentOS based and hosted in Azure **) epel-release MariaDB,...

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