Error 500 - Internal server error (no replies)
Hi, Wonderful work on piwik. I have problems with update automatically. My version is 2.13.1 and also from the previous vertion I could not update automatically, just manually. I get this error:...
View ArticleFIleSize Check on Installation (no replies)
Hello, when i wanted to install piwik for a new website I got an error, that a filesize-check is not ok (german): "Unterschiedliche Dateigröße:...
View Articlepiwik doesn't save HTTP_X_FORWARDED_FOR (no replies)
Hi all, I'm using piwik 2.13.1 behind apache reverse proxy. I have set proxy_client_headers[] = HTTP_X_FORWARDED_FOR in [General] section of config.ini.php but in statistics I can see only ip address...
View ArticleMantain same VisitorId before and after user id is placed (no replies)
Hi, We detected that value visitorId is different before and after user is identified by User Id. I'm explain. I browse to a site with piwik installed as anonymous user and piwik give me a visitorId....
View ArticleWon't let me install (3 replies)
Hi, I have succesfully install Piwik on one of my other sites - but for some reason it doesn't want to install on my other server (have tried it under 2 accounts). When going to index.php, all I get...
View Articleinternal server error while trying to update (no replies)
Hi, I tried to update my piwik from the orange message in the top right corner of the dashboard and it broke. Then I restore it with a back up I had on my server and tried to update again and it...
View ArticleArchiving from scratch hindered by previous started queue (1 reply)
I am archiving from scratch to make sure that all archives have been created correctly. Running the process off-line on another server, and deleting all piwik_archive_* tables, I run the following...
View ArticleDelete Old Logs Problem - 2.14.0-b2 (no replies)
When try to save my settings. I get these errors: WARNING: ****/plugins/PrivacyManager/LogDataPurger.php(58): Notice - Undefined variable: deleteLogsOlderThan - Piwik 2.14.0-b2 - Please report this...
View ArticleDownloads tracking problem (no replies)
Hi, I've downloaded a pdf files but it isn't in the dowloads report page. I've tried to add a class "piwik_download", but it's the same. My test page, it WordPress 4.2.2 :...
View Articleerror filesize jquery.scrollTo.min.js (1 reply)
hi, i have a problem with installation piwik on my server.. I have tried several times to load rate , but the error remains .. how to Solve ? i tried to download older version file but i have the same...
View ArticleVery sluggish? (no replies)
Hi, For some reason, Piwik is REALLY slow for me. At best, its taking 500ms to respond... at worst, I've seen it take a good 5-10 seconds! Any suggestions? As you can see - from the waterfall graph...
View ArticleDatabase upgrade taking many hours (no replies)
Reently have to update the Piwik version from 2.8.2 to 2.13.1 Proceed with the update instruciton by using command line: [piwik.org] Now that it is still running for over 20 hours.. Is the update go...
View ArticleStrange problem in login page. Impossible to login Piwik (no replies)
Hello, I am having problems with login page. When I try to login using IP/piwik path everything works fine but when I try login using hostname/piwik I'm getting a strange login page. There is no...
View ArticleProblem version php (no replies)
Hello, I have a windows server iis 7 20012r2 with php 5.1.3 when I start piwik you get this error message: To run Piwik you need at least PHP version 5.1.3 Unfortunately It Seems your webserver is...
View ArticleDuplicate records in User Profile report (no replies)
Dear, I find there are duplicate records in User Profile report, as shown in the attached figure. This happens for all users... Please advise if this is a bug, and any ticket for this? Thanks and...
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Piwik re-install not working (no replies)
Sorry to add to the already giant wave of threads, but I couldn't find a solution to this. :( Effectively, on one of the sites I help with, Piwik was running fine. Then, the site was migrated to a new...
View ArticlePiwik excludes my ip and agent from visitor log (2 replies)
Hello there, I use PIWIK in order to track 10 different Websites. I am SUPER USER and Administrator of them all. In order to get some insight to what people have been searching, I experimented and...
View ArticleCron not working? (3 replies)
Hi, I setup the cron, and disabled "real time updating" in the settings, but for some reason it doesn't seem to work. Please see the attached image, which clearly shows 18 visits in the last 24...
View ArticlePiwik plug in (no replies)
Hi Team, Please let me know whether Piwik can be used for a .net base application. Is there any plug in for the same.
View ArticlePiwik Confluence (no replies)
Can piwik be used as a web analytics tool for a confluence based application Is there any specific plug in for the same
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