System will not let me login OR reset password (3 replies)
I tried to log in the other day, and the system refused my login information. This has happened a few times over the last year or so. The other times, I was able to gain access by resetting my...
View ArticleArchive.php never completes due to server error (2 replies)
I've uploaded millions of log lines into my database, and when I try to run archive.php I get this error: memory_limit = 5G [2013-05-23 16:27:08] [34aaee9a] ERROR: memory_used = 4065864 The response...
View ArticleAPI Intermittently Returning Empty Set (no replies)
The exact same call to Actions.getPageUrl will 4/5 times return correctly. But the other 1/5 times all I get back is an empty result. This happens without any paramters being changed. When the Empty...
View ArticleDoes Piwik runs on the French ISP servers Free.fr (full phpinfo) (3 replies)
Hello, Despite extensive research, I can not find, with certainty, if Piwik runs or not, on the French ISP servers Free.fr. Current status of the implementation of PHP (phpinfo) and PDO....
View ArticleUnable to add/delete websites after upgrade to 1.11.1 (1 reply)
I recently upgraded my piwik installation to version 1.11.1. After that, I am having following problems: 1. unable to add/delete websites. I am logged in as the superuser but it still gives me the...
View ArticleChange superuser account on config.ini.php (1 reply)
How do you change the password specifically for the superuser account identified in the config.ini.php? I'm transferring a domain and I need to be able to provide (just the) different account...
View ArticleAffiliate Tracking with Piwik (1 reply)
I know this has been asked before, but I haven't found a solid solution via the forum. I'm hoping some of you experience Piwik users can help me out. I'm hoping to track affiliate conversions via...
View ArticleNo cookies now mostly unique visits (1 reply)
Hi, Using this line in the tracking code is very useful in the UK: _paq.push(['disableCookies']); But Piwik is so far reporting 278 visits for May with 272 being unique which doesn't seem correct....
View Articleproblem with sort column on table (1 reply)
Hi all Maybe you will have ideas with my problem. I wrote some plugin, which uses its own db table. On view it's simple table. When i click on column, out request with params action=pageIntent...
View ArticleJava/Rest Ecommerce Tracking (1 reply)
I'm trying to add order tracking to a part of my website where orders are imported and javascript cannot be executed. It seems like the java tracking client does not support ecommerce tracking. Am I...
View ArticleVistor Map does not display after 1.11.1 upgrade (2 replies)
I recently upgraded to piwik 1.11.1 and now the visitor map and real time map does not display. Piwik is installed on a windows VM using IIS. I installed it using the Microsoft Web Platform Installer....
View Articlearchive.sh crashes sometimes (1 reply)
Database CPU usage is not noticable high mysqld process shows around 2.7 to 3GB RAM usage, VM load is around 2, CPU peaks at 60%. The main problem we are facing is that archive.sh is crashing regulary...
View ArticleProxy Hide URL shows internal IP of server sending info Part 2: (1 reply)
Well per Matt's instructions I have updated to the most recent Beta build of Piwik. 1.12 p19. This did solve one problem normal tracking is back to working BUT the Hide URL is still sending the...
View ArticleSeveral errors after Windows update (no replies)
Hi On the 15 of May there was a few updated that forced my Windows server 2008 to auto reboot, after that my piwik stats have not been working. In the Visits over time window I get the following...
View ArticleDoesn't work on ipage (2 replies)
Excuse me, but I can't solve this with my limited knowledge. I have a site on iPage where I installed Piwik using SimpleScripts. The odd problem is, Piwik tracks only my own visits from my computer...
View ArticleChanging custom variables between pages? (5 replies)
I want to setup a custom variable to highlight people who sign up multiple times at the site. So, when the user signs up for the first time, I record a custom variable for that:...
View ArticleSpeed up archive.php? (1 reply)
Are there any ways to speed the archive.php process? My setup: I'm running it via ssh with around 2,5 mio PIs a day on an Amazon EC2 instance ( M1 Large Instance 7.5 GiB of memory, 4 EC2 Compute Units...
View ArticleReport is wrong (1 reply)
Hi Piwik is now running perfectly the last months, but on last Sunday I have a strange behavior. In one of my sides I cannot see any reports for a specific day. You can see that in the screenshot. I...
View Articlecurl_exec: Empty reply from server (3 replies)
I am not sure if this has been answered any where else. I have had the stats up and running for only just over a week, All seemed fine till 2300 Last night (My Time) when I started to receive cron...
View ArticleGoals: seen in "Visitors in Real-time/Pages", but not in "Goals Overviews" (2...
Hi, I'm generating Piwik manual goal conversion in our client-side js via "_paq.push(['trackGoal', 1]);". Current version circa May 2013. I have matching goals set up for the corresponding site on our...
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