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No Data - is it a Tracking Code problem? (no replies)

I have recently downloaded Piwik but still cannot get any data in my Dashboard (even the Real Time data is blank). As a relative newbie, I have researched the FAQ and other suggested links but I am...

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After PHP upgrade: Piwik config is misconfigured. Either remove...

Hello, I recently upraded my PHP version to 5.3.27, and now when I try to log into my Piwik, I get the following message: QuoteWelcome! Your Piwik configuration file appears to be misconfigured. You...

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Apache https and http config for Piwik? (1 reply)

Hi, I have installed Piwik 2.0.3 as an https virtual host [with its own IP address, I'm not quite ready to assume that a sufficient proportion of commonly-used browsers/OSes (you know which one I'm...

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Performance problem after upgrade 1.12 -> 2.0.3 ? (4 replies)

Hi! We've been running piwik for a month now and tried to optimize it as much as possible by following the guides you've provided and managed to get good speed, ~1200 recs/s. Thanks to the nice speed...

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Statistics for 2013 vanished? (1 reply)

Hi! Somehow we suddenly have no content for 2013 to display. 2010, 2011, 2012 are all fine and show perfectly. The database does not appear to be corrupted and nothing seems to have gone wrong during...

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I have no login details (1 reply)

Hi I was working with a seo company which has gone to the wall - they had loaded PIWIK as their analytics tool. I cannot access the analytics at all as there is no reference anywhere to the log in or...

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Questions about Goals, Download actions with log file analytics. (1 reply)

Hi. My apologies for what I imagine is a basic question but persistent googling hasn't turned up an answer. I'm tracking downloads for a website that primarily provides text and PDF file downloads. We...

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Post the SAME info to 2 Websites (SiteIds) (1 reply)

Hi Guys, I've searched everywhere for the answer to this, but no answers. I am trying to use the one script to send the tracking info to 2 seperate Websites within Piwik - ie. 2 site IDs. The reason...

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Piwik 2: no new task are set and executed for several month (no replies)

Hi for several month no new scheduled taks are set/ execute within our piwik this could be seen 1) via the task timetable plugin: all dates are in the past (see attachment and here): The following...

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Newsletter-URL cannot be tracked in 2.0.3 (1 reply)

Hi, I have used the following URL in a link in my last newsletter: I have user the URL of the URL Builder: http://hfn-media.net/beispiele.html?pk_campaign=news ans also this one:...

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There are non data found. Help me please (1 reply)

Excuse me my English, I've installed the system many months ago and beginning everything worked, but now my sites do not send any data to the system, I don't now the problem. I attach the...

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Page load of website slow after installation (no replies)

Dear all, I have recently installed piwik (version 2.0.3). I use a shared hosting service on apache/linux to which I do not have access to update things like php or mysql. The loading of piwik itself...

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Error while installing plugin IPv6Usage (1 reply)

Hello, I just upgraded from Piwik 1.12 to version 2.0.3. Then I tried to install the plugin "IPv6Usage". An error message was displayed, telling me to post the contents here: QuotePiwik 2.0.3 There is...

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Spent a total of 0s on the website, and viewed 1 pages in 1 visits. (no replies)

I'm getting quite a few visits stating: Spent a total of 0s on the website, and viewed 1 pages in 1 visits. Each page took on average 0.91s to load for this visitor. Are these visitors who are hitting...

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Is it possible to change idSite, or specify a custom idSite when adding a...

The idSite values in my installation started at one, and increase by one for every new site that I add. It worries me that at some point, a client may accidentally (or maliciously) change the idSite...

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Image Tracking Vs Javascript (no replies)

I would like to know a bit more about the pros and cons of using Image / Pixel tracking over the Javascript and vice versa. Which is the better / more reliable method? Anyone have any thoughts on...

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Conversions by Landing Page (no replies)

I'm looking to create a report that shows conversions by landing page using data from Piwik. Attached is a screenshot of the data I'm looking to compile into a table. I've looked through the API...

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Uncaught ReferenceError: $ is not defined (1 reply)

After finishing installation process, I try to access the dashboard, I got this error : "Uncaught ReferenceError: $ is not defined", I thought it's somekind of JQuery error or something, anyone?

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0 sec problem !! (1 reply)

hi, 95% of my visitor appear as stay in my website for 0~15 sec only ,why ??? in attachment im sure a first visitor stay more then 10 min ??? im hope to answer me as soom as possible .. thanks

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Blank page after Update (2 replies)

Hi guys, Hope you can help me.. I followed this guide to manually update my 1.12 Piwik installation to the newest version (currently 2.0.3): [piwik.org] After updating and looking at my Piwik page,...

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