Hi everyone,
I am new to this forum, so let me first of all say "hi" and I want to thank everyone who's contributing to Piwik, as this is such a great service!
However, since the update on 1.11.1 I am struggling with the fact that tracking stopped working. I did not change anything on my server nor with regards to my tracking code. From the moment that I upgraded to 1.11.1 Piwik does not record data anymore... :-(
I cannot see any errors in my server logfile. So I deleted the whole Piwik folder and copied the files from the previous version. Switching back to 1.10 solved the problem, i.e. my data is tracked again. This proves that it is not my fault, right? ;-))
Despite the fact that I lost 4 days of data - do you have any idea/hint, why 1.11.1 will not work on my site? I noticed a few people over here having similar problems. Shall I just wait until the next release?
Thanks for your help!
BR,
Michael
I am new to this forum, so let me first of all say "hi" and I want to thank everyone who's contributing to Piwik, as this is such a great service!
However, since the update on 1.11.1 I am struggling with the fact that tracking stopped working. I did not change anything on my server nor with regards to my tracking code. From the moment that I upgraded to 1.11.1 Piwik does not record data anymore... :-(
I cannot see any errors in my server logfile. So I deleted the whole Piwik folder and copied the files from the previous version. Switching back to 1.10 solved the problem, i.e. my data is tracked again. This proves that it is not my fault, right? ;-))
Despite the fact that I lost 4 days of data - do you have any idea/hint, why 1.11.1 will not work on my site? I noticed a few people over here having similar problems. Shall I just wait until the next release?
Thanks for your help!
BR,
Michael