Error running automatic update to 2.4.1 (no replies)
I attempted to run the automatic update from v.2.2.2 to v 2.4.1 and received this error: Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 78 bytes) in...
View ArticlePiwik 2.4.1 slow performance. Icons are loaded very slowly (no replies)
Hi there, since we’ve updated to Piwik 2.4.1 icons/images are loaded very slowly. When I switch between sites it takes around 2-6 seconds until all images are loaded completely. Are you able to...
View ArticleGeoIP Auto Updater fails to unzip the downloaded file (no replies)
Hi, The GeoIP database isn't automatically updated for a while, and there is this error each time in the log of the archive.php cron task : QuoteError: GeoIPAutoUpdater: failed to unzip...
View ArticleCore:Archive error (3 replies)
There are no errors in the archive log file but the cronjob emailed this error: "ERROR CoreConsole[2014-07-14 03:29:36] [a700c] Got invalid response from API request:...
View ArticleCannot Select website. (no replies)
So I've installed Piwik and inserted 7 websites (all on the same hosting). When loged in, on top right there's a box showing me witch website I'm currently viewing. When I click that box to change the...
View Article[Solved] Trouble accessing Piwik setup page (1 reply)
Good afternoon, I've been tasked with setting up Piwik on our company intranet but I'm having an issue accessing the setup page. I've followed the installation guide (I think correctly) and have...
View ArticlePiwik does not track anything (frameset) (no replies)
What is the problem? Piwik in the latest version does not count at least one visitor or page view. Dashboard shows only zeros. What does my environment look like? mydomain.de refers to...
View Articlenew referrer spam (no replies)
Hi Friends, Sorry for making this topic. I was keeping track of #5099 ticket (on dev site), and went there to report a new referer spammer, but it looks like it's been moved to GitHub which I don't...
View Article"SHOW COLUMNS" request called by trackers (no replies)
Hello, I'm working with Google Cloud, 3 Virtual Machines as trackers, working with Google Cloud SQL. I'm encountering an issue which prevent me completely to use Piwik : my trackers are calling the...
View ArticleAll counts are disappear (1 reply)
HI, we use the latest version of piwik, we manage 235 sites and all working fine until few days ago. 2 days ago i've discovered that all counts are disappered, the sites are still present in piwik but...
View ArticleCron [RuntimeException] Too many arguments. (no replies)
Hi All I am having an error running when running the cron to get reports emailed. My email reports stopped when I upgraded to 2.4 I have the correct path /usr/bin/php-cli...
View ArticlePiwik doesn't track abandoned carts (no replies)
Hi guys!!!. Im trying to check how many abandoned carts i have on my site but always is 0 and i don't know why. My code when user add omething to cart: _paq.push(['addEcommerceItem',...
View ArticlePiwik Installation Welcome Screen empty (1 reply)
Hi, I am trying to install the latest Piwik 2.4.1 on my webserver. Before I was running a Piwik 1.x successfully. Because I had problems with the update, I tried a fresh install. However, not even the...
View ArticleI am fighting with an Error for weeks and couldn't find solution (1 reply)
I have several websites, all under wordpress, all hosted on my server. Either with using the wordpress plugin, or without (by manually adding the tracking code to the footer.php) I always get the...
View ArticleTrack sub pages (no replies)
Hi! :) I have a quick question: How is it possible to track sub pages from my main web site without putting tracking code in each of them? Or how can I manage to track page titles, as it is shown in...
View Articlenginx log format for multiple hosts (2 replies)
Does anyone have a approved log file format for nginx saving several hosts to the same file. I have tried the server defined one of 'combined' however that does not log the hostname for some reason. I...
View ArticleIs it possible to create with the console-Skript already archived days again?...
Hallo, after an upgrade from Version 1.12 to 2.3.0 I recignized that there are 300 visits instead of 2500 visits on an average per day before in our website. I think that the reason could be that...
View Article2.3: temporarily removing data to be loaded back later (no replies)
Hi, We are on version 2.3. Right now, we run the log file analysis scripts once a day. My questions is if I want to backup all the data this script generates, dump it to a mysql file, then delete all...
View ArticlePiwik only works on localhost (1 reply)
Hey! I'm sorry if this question was answered already, I've looked it up but haven't seen anything related to this. I just installed Piwik and it does work on localhost. I can see the visits if I'm...
View ArticleHow to Fix Linking issue: Wordpress to PIWIK (no replies)
I installed PIWIK on website that I am in early stages of creating. I linked it to the homepage without realizing that it would become a log-in page for PIWIK. I went in and changed the domain link to...
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