Website settings not showing superuser list (no replies)
Piwik 2.4.1 When clicking on setting under user, and manage websites. No websites are listed, I just get a Loading Data .... I says - You currently have access to 0 websites. Even though I have 16...
View Articleimport_logs.py shows all 0 results HELP NEEDED (no replies)
0 lines parsed, 0 lines recorded, 0 records/sec (avg), 0 records/sec (current) File access.log does not exist Logs import summary ------------------- 0 requests imported successfully 0 requests were...
View ArticleGeoIP location did not work properly in Piwik v2.4 (no replies)
Hello, It seems that the GeoIP location does not work properly as expected, I don't know why, the database column 'location_geoip_country' is set to null. The geoip(php) and GeoIPCity.dat are...
View ArticleError getting plugins from marketplace (1 reply)
I installed Piwik 2.4.1, if I go to admin>settings>plugins>Install new plugins, I get the following error: There was an error reading the response from the Marketplace:...
View ArticleUpdate to 2.4.1 killed my Piwik (1 reply)
I used the automatic update button to update my version of Piwik to 2.4.1 today. I was then presented with the attached screen:
View ArticleOne-click update (no replies)
Hi, We have an installation of Piwik inside our corporate network for use with our intranet. As it's inside our network, the one-click update doesn't work. I've looked through the documentation and...
View ArticleNo visitors since upgrade from 2.3.0 to 2.4.0 or 2.4.1 (no replies)
Hello, Piwik seems not to store any further visitor-logs since an upgrade from Version 2.3.0 to 2.4.0 or 2.4.1. I've already checked [piwik.org] and if there is an error with MySQL-Server. I don't...
View ArticleProblem after upgrade to 2.4.1 (no replies)
Hello, I have tried to upgrade a piwik version to 2.4.1 but errors blocking my log in the admin panel. I had to replace the older global.ini.php to attempt login form but now, I have this error (see...
View ArticleInfinite loop after installing GeoIP (1 reply)
Hey, I have been using Piwik on my website for a few days and it's working very good. I am extremely happy with it, but I noticed that the country tracker for my visitors are showing wrong country, so...
View ArticleI m getting error when I log in (no replies)
Please check the following attachment it shows the following error when I log in Warning: file_get_contents(): php_network_getaddresses: getaddrinfo failed: Name or service not known in...
View ArticlePages Export- Only first 100 rows are exported (no replies)
Hello, I want to export pages for 2014 to excel with each individual page showed up. So I tried to format the table to "Flat" style by clicking "Make it flat", and then did a data export. There were...
View ArticleDate range YYYY-MM-DD,today giving weird results (no replies)
Hi there, We recently rolled out a successful piwik implementation and are providing users some minimal ability to adjust date ranges for their results. I have noticed that the date range has not been...
View ArticleRESOLVED 500 Error when Installing (no replies)
I am trying to install Piwik onto my server. Files such as "piwik.js" loads correctly, however, the php files return a 500 error. I am hosted on GoDaddy, I contacted them multiple times, and they...
View ArticleUse https or http for noscript URL in tracking script? (no replies)
The first part of the script uses either http or https based on the protocol, but the noscript only uses http. Do we have to adjust this ourselves, if we use https? <!-- Piwik --> <script...
View Articlecampaigns and entry pages (no replies)
For paid search I use a specific parameter. I entered it into Global list of Query URL parameters to exclude field but URLs with my parameter are still appearing separately in Pages, Entry Pages, and...
View Article500 Internal error after SQL queries to db (no replies)
Earlier today I was running some SQL queries in cpanel. I must have had a bad SQL command because it seemed to just go into a loop. So, I ended the task. Then when I tried to login to our Piwik...
View ArticleNot tracking "outside" visitors (no replies)
For some reason my piwik stopped recording visitors to my server from any host that is not the local host. If I open a browser on the server that has the web site and piwik installed, the clicks get...
View Articleimport_logs.py import is VERY slow (1 reply)
Trying to import old logs and looking at setting up an Apache logging directive to replace the javascript. When importing using a nice long command line sequence the process is painfully slow, here...
View Article"Class TwigTemplate_XY not found" after Update (no replies)
Hi, after upgrading to 2.4.1 I just got: The following error just broke Piwik (v2.4.1): Class '__TwigTemplate_121f19461da4ad70e8e6a3e9341ab596cc94a0a6922212f9cb41b1ba53274a34' not found in...
View Article"DeviceDetector could not be found" (no replies)
So my hosting plan crashed during an auto update causing error messages. Some files from the install were incomplete uploads and I manually FTPed them in place. Now the error messages are gone, but...
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