Use cookie information to determine visitor country? (no replies)
Hi The website I run already use MaxMind to get the visitor country. This is exposed for the user and they can even change it in their settings if the country is determined wrong. This information is...
View ArticlePb upgrade to 2.5.0 : Access denied for user (1 reply)
Hi, As usual I've made the PIWIK upgrade using my browser. But last upgrade to 2.5.0 was wrong; the PIWIK URL is now showing an error message and I'm unable to connect. The only information shown on...
View ArticlePiwik and Wordpress (no replies)
Hey, I just installed the latest version of Piwik (2.5.0) for my Wordpress site. The install went smooth and without errors. I created an account Added the Piwik plugin to WordPress Inserted the token...
View Articleimport_logs.py stop after update 2.5.0 (4 replies)
Hi. After update to 2.5.0 piwik stop show any entry on all page of all sites. there's 80 different site every imported from a long time with import_logs.py Now no one data it's show from the date of...
View ArticleFailed to get data from API (1 reply)
I've just installed Piwik, and it doesn't work (look at the screenshot). copied error: WARN VisitsSummary[2014-08-26 15:49:19] [d772a] Failed to get data from API: SQLSTATE[42S22]: Column not found:...
View ArticleVisitors count broke after upgrade to 2.5.0 depending on date range, even...
Hi all I upgraded our Piwik installation automatically from 2.4.x to 2.5.0 which was working fine. After that, we realized that the unique visitor count of the tracked websites restarted at 0 the day...
View ArticleGeoIP Error open_basedir restriction (1 reply)
There is an error. Please report the message (Piwik 2.5.0) and full backtrace in the Piwik forums(please do a Search first as it might have been reported already!). Warning: is_dir()...
View ArticleCache Directory Issues on New Install (no replies)
Hi all, I haven't used Piwik in a very long time but I have come back to it a couple of days ago but I have been stuck trying to install it. When I initially download and extract the files I get the...
View ArticleGoogle2Piwik: Attempting login failed (no replies)
Hi there! I want to use Google2Piwik to import my data from Google Analytics. The python scripts work all fine but I cannot get access to the Google API and I don't know why. I have created a key on...
View ArticleCan't get full year reports (no replies)
I normally request yesterday's daily information. Today I tried to select "year" on the date range dropdown. I could select it, but it would't fetch data or close on its own. I tried this with "Month"...
View ArticleProblem with Piwik API (Unique Visitors) (1 reply)
Hi, i've played around for a while and had already read the API reference but i could not find any solution for my API Problem. I hope somebody of you can help me. :) I need some help with an API...
View ArticleFacebook referrerType not marked as "social" (no replies)
Hello, I'm new on this forums. I'd need a little help. When I try to access Live.getVisitorProfile method in the API, I expect visits from social networks to have referrerType=social. I see the...
View ArticleSwedish translation improvement (no replies)
Hello! We noticed that the Swedish translation could be improved in the report Devices types (Utrustningstyp in Swedish). The word Tablet is now translated to Bord (which means table). See attached...
View ArticleWay to retrieve data with piwik deactivated on a period ? (no replies)
Hi all and thanks for this awesome application. By a bad manipulation on my website i deactivate the piwik javascript for 4 months, is it a way to analyse logs and get the stats or something like that...
View ArticleUpgraded to 2.6.0-b1; doesnt track anymore (no replies)
After upgrading to 2.6.0-b1 my piwik doesnt track any sites anymore. Also on the dashboard it gives me the following error in NL language: API returned an error: De datum '{' is geen correct datum...
View ArticleWhat platform is used to create SVG files (1 reply)
Hi Team, We are trying to edit .svg maps to make some modifications. We have tried to edit it using Adobe Illustrator, but it seems that the format is not matching the current .svg files formats. Can...
View ArticleError when trying to reach index.php (1 reply)
Hi! I get an Error-message when trying to reach my piwik-installation. I shortly upgraded to php5.5, because my wp-piwik did not work at all. The error-message shows the following lines: Notice:...
View ArticleAll Websites bug (no replies)
Hello, I just wanted to let you all know that there is a bug with the drop down menu on the all websites pages when you change from visits to pageviews or any other option. The spark graphs go to a...
View ArticleProblems with new install (no replies)
Brand new to Piwik. I just tried installing it several time on a shared server, each time I ran into the following errors: After install, under the login block I see "A fatal error occurred Please...
View ArticleMake Piwik use Geo info provided from my website (no replies)
I use Drupal Piwik module: https://www.drupal.org/project/piwik I already log geo-info on my website using another Drupal module. Can I make Piwik use that information from my website as source for...
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