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IP anonimization, location error (1 reply)

Hi, To be in conformity with European law, we enable ip anonimization to mask the two last number of ip address. Moreover we localize IP with GeoIP (PHP). However, since we enable anonimization, we...

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No data shown after update 2.8.1 -> 2.9.1 (1 reply)

No data is shown after updating to 2.9.1. No new and no old statistics. No error messages. Piwik was running for years with no problems at all. But those range of updates in the last time (and lots of...

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Error updating 2.8.3 -> 2.9.1 (no replies)

Hi, I'm experiencing issues using the 'one click update' function: There is an error. Please report the message (Piwik 2.8.3) and full backtrace in the Piwik forums (please do a Search first as it...

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Error upgrading to 2.9 (1034 Incorrect key file for table..) (no replies)

Hello, I am quite new to Piwik, and was asked to upgrade our company's installation to the latest version. We were running Piwik 2.2.0, hosted in a private server of ours. I got these errors after...

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I need some help? (no replies)

I have been running piwik for a long time 2010 to Dec 25 2013 & on Dec 25 2013 my piwik got fubar & I could not fix it what so ever I added my full piwik back up MySQL back from Dec 25 2013...

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ERROR CoreConsole (no replies)

I do notice that since I upgraded cPanel yesterday to 11.46 I get these errors, I have my memory set to 512MB and have not had this issue prior to this. ERROR CoreConsole[2014-11-21 01:25:18] [70d7a]...

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WebCron does not work / Archive via browser seems to be broken (no replies)

Hi Community, I've got some problems with Piwik lately. * I don't have access to setup a "real" cronjob, I did the archiving always via webcron. But now - when testing the webcron via browser I get an...

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UserID in SharePoint 2013 (no replies)

Hi, We have implemented PIWIK into our SharePoint 2013 environment and PIWIK is tracking all page impressions fine across various devices/browsers. My only issue is I am unable to get the userID to...

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Missing argument 1 for Piwik\Plugins\Actions\Actions::isSiteSearchEnabled()...

Hello, I just upgraded to 2.9.1 and get this error when visiting the site(after signing in): There is an error. Please report the message (Piwik 2.9.1) and full backtrace in the Piwik forums (please...

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Issue #6659: Return HTTP 204 instead of GIF for JavaScript tracking. (1 reply)

With the release 2.9.1 Issue #6659 was introduced: Return HTTP 204 instead of GIF for JavaScript tracking. Has this been well-thought-out? The proxy script doesn't take this into account IMO. Now I...

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"Unexpected chracter" error when trying to install piwik (1 reply)

Hi! I have Hostgator as provider and am getting the following error when I try to open the URL csakmost.com/piwik to start installing/configuring piwik: Warning: Unexpected character in input: '\'...

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A fast reliable software for easy conversion of documents (no replies)

Genuinely, this is how I follow the matter of pdf to docx converter. To put it another way, I've seen the horribly low brow parts. This is the moment to plunge into pdf to docx converter fully. Try...

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Icecast Erros Method Not Allowed (no replies)

I'm trying put the for icecast monitor , but returns the following error me python /usr/share/piwik/misc/log-analytics/import_logs.py --show-progress --url=http://www.mydominio.com.br --idsite=1...

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Tracking of protected sites (no replies)

on my webside i have a member area which I reach though a password protected access via the cgi-bin folder. can I track this also and if yes , how ?

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Auto Login from WHMCS (no replies)

Hi, I'm using WHMCS (for my hosting client portal). I want my clients to be able to click on a button and be automatically logged into piwik on a new page. My main issue is I don't know how to get...

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Delete reports newer than 3 month (no replies)

Hello In settings, there is an option to "Regularly delete old reports from the database" If I enable it, it prompts to "Specify a number of months greater than 3." How can I delete reports older than...

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HTTP 500 after update from 2.8.3 to 2.9.1 (no replies)

I get HTTP 500 Internal Server Error after updating from 2.8.3 to 2.9.1. As update process suggested me to execute in shell "php /path/to/piwik core:update", I did. After I confirmed executing SQL...

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import_logs.py and custom logs -> invalid log lines (no replies)

Dear all, I'm trying to import into piwik our Apache logs but I have for all the lines of my log file a "invalid log lines". Here is a line example of the log file: www.ombudsman.europa.eu...

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Admin login not working (no replies)

This morning I found that my admin login for piwik was no longer working. I found this article and followed the instructions there. No joy - I am still being told that I do not have the right...

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piwik log import fails on high max pay load (no replies)

Hi I was trying to see if we could increase the number of recs/sec average by increasing the recorder max pay load size to 1000,2000 while importing the logs. The process just fails after few mins...

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