No visits being tracked (no replies)
Hi, I've used Piwik for years and never had an issue. I have installed it on this site, and it isn't tracking any visits and I'm not sure why. Hoping someone might be able to shed some light. URL:...
View Articlewrong URL when I try to log in (no replies)
Hi all, I installed yesterday in a dedicated server the piwik application and the configuration is like that: inside the /www/ folder (so the configuration is /www/piwik and for access from the...
View ArticleInstallation - Database Setup problem (no replies)
Hello, I have a problem installing Piwik (2.11.1) on Windows 7, NGINX with PHP 5.6.6 (php-5.6.6-nts-Win32-VC11-x86), MySql 5.1. When I use "out of the box" Piwik, and going through installation...
View ArticlePages per Visit - is it possible to get which page the user was at? (no replies)
Via PIWIK API or any other method is there a way to know which page the user was at in each visit? Because we have the ´Pages per Visit´ metric and ´Pages´ metric that display each URL visited. Is...
View ArticleUnique visits doubled with 2.11.0 (no replies)
Hi! With the update from 2.10.0 to 2.11.0 the number of unique visits seems to have doubled (or even more). 2.11.1 didn't fix it. Any ideas?
View ArticleCan't sign in (no replies)
Hello, I am no longer able to sign in to Piwik on my site. It has been working fine, but now the form has nowhere for me to enter my credentials. Please see attachment for the form. I've tried on...
View ArticlePages appearing in doubles (Caps, Index, default, etc.) (no replies)
Hi there, We’re actually facing a specific issue with URL detection on two different levels. In the Action / Pages section, we’re experiencing pages that appears in double. Here’s an example : First...
View ArticleCan't setup Apache CustomLog to directly import in Piwik (no replies)
I configured apache just like this article (https://github.com/piwik/piwik/tree/master/misc/log-analytics#setup-apache-customlog-that-directly-imports-in-piwik) explains but nothing happens during...
View ArticleImport error (no replies)
I can't seem to run the import script. Or rather the script doesn't seem to connect tomysql (that's my guess...) i get this error: Traceback (most recent call last): File...
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Error: Cache not supported (1 reply)
That last upgrade went south big time: I can log in but....nothing shows up except a message that says "Cache not supported" and a couple of links which when clicked just take me back to the login...
View ArticlePiwik behind proxy which returns always 404 (3 replies)
Hello, I have a Piwik Installation in a business intranet which tracks visits and popularity of intranet websites. The server is behind a proxy, which has to be configured to connect the internet. It...
View ArticleTemplate "@Morpheus/layout.twig" is not defined () in "@Login/login.twig" at...
Hi, after the latest update I am not able to Login anymore. http://piwik.stadtklatsch.com/index.php?module=Login Shows the following error message: QuoteTemplate "@Morpheus/layout.twig" is not defined...
View ArticleDid theming feature has gone? (1 reply)
I was trying to build a custom theme because I was trying to integrate some CSS tweaks for my company but as I can see in master branch, there's no more "themes" area inside administration UI. Any...
View ArticleInstallation Blank Page System Check, Piwik 2.11.1 and 2.7 (3 replies)
Hi all! If got a problem, when I try to install Piwik and you click next and Piwik is going to do a system check nothing happens. A blank page. Although my google search had a lot of hits, all were a...
View ArticleProblem on unique visitors (2 replies)
Can you explain the origin of this evolution of the behavior further to the installation of the version 2.11.0 on Friday, on February 20th? It would seem that the visitors are not any more recognized....
View ArticleFatal errors during installation (1 reply)
Hello, I am new to piwik. I uploaded the files to a folder "analytics" on my server. I set up a subdomain to the folder "analytics.mypage.com" and opened it. I thought I can now easyly set up the...
View ArticleNo data being reported (no replies)
Piwik version: 2.11.1. PHP version: 5.3.3 I have piwik installed on a server on 1and1.com. It is monitoring my Wordpress blog at www.eyeontaiwan.com which is hosted on GoDaddy. I have installed,...
View ArticlePiwik not showing any of the images including logo (no replies)
I just installed piwik on my godaddy apache linux server and logged in as admin and I am not able to see any of the images including the logo.Please advice .Screen shot attached
View ArticleDelete Ignored IPs in Database (no replies)
Hello, I entered some IPs to ignore for my site. But there are some data already imported (via Log imports). Is there a possibility to delete the existing data for the ignored IPs. Or do i have to...
View ArticleMysqli statement execute error : Prepared statement needs to be re-prepared...
The emergence of this problem when the execution of a program Mysqli statement execute error : Prepared statement needs to be re-prepared I would like to ask how to solve?
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