How to make Transitions faster for Page Titles? (no replies)
This page How do I make “Transitions” feature work faster on high traffic websites? gives me instructions to create an INDEX to speed up Transitions on page URLs. How do I achieve the same goal for...
View ArticleMassive Problems after Upgrade (1 reply)
Hi, I upgraded our (low traffic!) piwik installation from 1.11 (!) to the current version 2.11.1. For the upgrade I moved my old piwik dir to piwik.old and created a fresh piwik directory, into which...
View ArticleWoocommerce Store Not Tracking (no replies)
Hey! I am having issues with piwik tracking my woocommerce store. I have tried installing the 2 plugins for piwik (WP-Piwik and Woocommerce Piwik) Both didn't work. I also installed the javascript...
View ArticleDuplicate IPs Log Import (no replies)
Hello, why are they duplicate entries for the same IP address? [attachment 2197 dub.PNG] This change the clear visitor statistics. Thanks Best regards CWollinger
View ArticleMulti-language settings (no replies)
Installed no more language options, how to set up multiple languages. Thank you
View ArticleAdministration and UserName/Menu (Settings, Email reports etc.) not...
Hi, my global settings: PHP Version 5.4.35 Piwik 2.11.1 After updating to Piwik 2.11.1 I can log in but I have trouble to access some major pages. Some of the main menu links like "Administration" and...
View Article»Error: Piwik is already installed«: Strange error after migration to new...
I tried to migrate my piwik installation (version 2.11.1) to a new server. So, I copied the mysql database recreated the mysql user downloaded and unpacked piwik files set the right permissions copied...
View ArticleAfter updating PIWIK to 2.11.1: WARNING LanguagesManager (2 replies)
Hi, after updating PIWIK from 2.10.0 to 2.11.1 I got following warning messages with a hint that I should report it if I don't find it here, so I'll do it now: first one: QuoteWARNING...
View ArticleInternal Server Error Importing Logs (1 reply)
I get this error: Parsing log /mnt/weblogarchive/intra/intraapps.log.2015-02-28-00:00.umod... 19046 lines parsed, 0 lines recorded, 0 records/sec (avg), 0 records/sec (current) 19301 lines parsed, 0...
View ArticleCron archive run performance / errors (no replies)
Hi! I'm running a piwik instance, spread over 3 hosts (2 webserver, 1 db server), with about 100 active websites. Tracking is done via log-import, so no javascript tracking. For quite some time now, I...
View ArticleArchive jobs cause the Web UI to become inaccessible (5 replies)
Running version 2.11.1 we are having an issue of the Web UI constantly timing out during archive runs. Archive runs via cron job once an hour. During the 20-30 minute archive run the Web ui becomes...
View ArticleArchives not working after 2.10 update (4 replies)
INFO CoreConsole[2015-03-02 18:44:28] Error: Empty or invalid response '' for website id 25, Time elapsed: 1.143s, skipping INFO CoreConsole[2015-03-02 18:44:28] Error: Got invalid response from API...
View ArticlePIWIK not tracking users from Android PhoneGap application (no replies)
We have a mobile application that was built using PhoneGap, we are able to successfully track users who use iOS and Android versions of the application. We recently noticed that we are unable to track...
View Articlepiwik log imports issues with 2.11.1 (2 replies)
Hi, I installed the latest version 2.11.1 on our apache server with PHP 5.5.22 and mysql version 5.6.19. I created a piwik folder in htdocs and accessed it through browser http:<server ip...
View Articlecannot add a site? (3 replies)
Hi, i have just finally installed piwik and logged in as adminstrator succesfully. I setup one website whilst I was doing the installation - however, it does not show in the websites area? I then...
View Articlecurl_exec: Resolving timed out (no replies)
Hello, I´ve did not find any solution in this forum or the bugtracker for my problem, so I start a new topic. If I try to install new plugins, I get an error: curl_exec: Resolving timed out after 3153...
View ArticleConfigure file extensions (no replies)
Hi! I do not want to track the file extensions JPG, JPEG as downloads in Piwik (just the 'normal tracking' no log file import). Where can I configure this option? Would this new configuration...
View ArticleInstallation Database Setup Error : [HY000] [2002] Connection refused (2...
Hi there, My name is Fabien, I want to test for the first time Piwik on my website (portfolio) as I am an Artist. I am honestly a noob I know only html and Css. Anyway everything look easy for...
View ArticlePiwik only loads from localhost (1 reply)
Hey everyone, I am piloting Piwik as an option for tracking web analytics for our intranet Sharepoint website. So far, we've been able to setup Piwik with MySQL 5.6 and PHP 5.6.0 and explore the...
View Article[Bug]Returning Visitors Log Import (1 reply)
Hello, there is a bug with the visitors when I use the log import. Apache: LogFormat "%v %h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\"" myLogFormat If a visitor open the page it will...
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