No support for this plugin?? (no replies)
Hi there, I have opened a thread to ask you some information, but still no one answer. Is there some support for this software??
View ArticleFailed to load HTML file: status code is 400 (no replies)
Hello, I´ve found an error on my piwik: This is the error.... Failed to load HTML file: Please check your server configuration. You may want to whitelist "*.html" files from the "plugins" directory....
View ArticleDisable Update Notification (no replies)
How can I diasable the update message that appears on the right side of the page near the top letting us know about the update and what version it is? Secondly, can a diasable option be added to the...
View ArticleHTTP code 400 (3 replies)
I am using Drupal with the Piwik Web Analytics module and when saving the configuration I am getting /statz/piwik.php failed with error "Bad Request" (HTTP code 400). Now the oddd thing is that I get...
View ArticleError on Visits per local time report (no replies)
Hi I selected a date range; I navigated to Times section then just switched the report to tabular format. At times, I see strange data there. Attaching screenshot of the same. This happened many times...
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Segment doesn't work (no replies)
Hi, I have been moved old Piwik server data to another server. Piwik with moved data seems to be work ok and old segments are working fine. Now I have created simple index.html page to test...
View ArticleHow to anonymize IP addresses from database (no replies)
Hi I have Piwik database containing over 20M visits. I need to anonymize those IP addresses. Anonymize setting on Piwik doesn't anonymize existing IP addresses from database. Do you have some script...
View ArticlePhp version is out of date but PEAR is up to date (no replies)
Here's the error I am getting: “Warning: include_once(./include/cache.class.php): failed to open stream: No such file or directory in...
View ArticleHelp with SMTP Setup - Office 365 (no replies)
Hello, We are having trouble getting Piwik to send emails via our SMTP server - Office 365 We are using the "Forgot Password" function to test sending emails, but are getting these errors for the...
View ArticleLANG_CLEANER_RUN /plugins/ClickHeat/libs/cleaner.php(157) (no replies)
Tried accessing the ClickHeat plugin, and was presented with an error: Fatal error: Class 'Piwik_ClickHeat_Controller' not found in /home/twitco/public_html/analytics/plugins/ClickHeat/libs/layout.php...
View ArticleException in thread Thread-1 (most likely raised during interpreter shutdown)...
Just getting around to looking at this, but I have been getting the following in my Cron reports for some time now: Exception in thread Thread-1 (most likely raised during interpreter shutdown):...
View Articlepacking js script into SPA (no replies)
To reduce network dances I'd want to pack piwik js file into SPA (webpack is in use). Are there drawbacks on the way?
View ArticleReal time vists/visitors only (1 reply)
Hi! Just have started to play with Piwik. Real time visitors board at the moment contains 6 visits of four visitors, while Visitors dashboard still shows nothing. What have I missed? And a little...
View ArticleError after update "ComposerAutoloaderInitd..." (no replies)
Hi, I have done the last update 2.13.1 and it fell during the automatic update, and now, I get this error message when I try to go on my Piwik page! Fatal error: Class...
View ArticlePiwik Archiving on Windows (no replies)
Hi, I want top set up auto-archiving for Piwik on my Windows Server 2012 system, I have the following questions: 1. What exactly is the o/p of this archiving, it is in form of blob tables saved in the...
View ArticleInconsistent Pageviews (no replies)
Hello, Please find attached two screenshots of the same website. One is for the date range 2015-03-01 -- 2015-04-29, and the other is 2015-03-01 -- 2015-04-30. You would expect the number of page...
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Bower missing files error when trying to install (1 reply)
Guys, I just downloaded Piwik from the homepage, uploaded it to my server though FTP but when I try to install I get this error message. Just look at the file-names, that's not right?
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Error while trying to connect to the database (no replies)
What's this error about? All the information is correct. Damn, Piwik and it's 'wannabe WordPress' 5 minute install isn't working out that great!
View ArticlePiwik Stopped Recording on 11th May 2015 at 17:44 (GMT +6.5 hrs) (no replies)
My Piwik which is self-hosted on my website using the latest version of Wordpress 4.2.2. Piwik stopped recording suddenly on 11th May 2015. I can still access the Dashboard and Visitor Log but the...
View ArticleError while sending QUERY packet. PID=1043904 (no replies)
This is what i have after updating to 2.13.2 WARNING: /home/clickern/public_html/piwik/libs/Zend/Db/Statement/Pdo.php(228): Warning - Error while sending QUERY packet. PID=1043904 - Piwik 2.13.1 -...
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