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error with "trusted piwik hostname" website change (no replies)

Hi everyone- I made a change to the "trusted piwik hostname" site setting at the bottom of the general settings page and now my site won't load. I was thinking there is a place to fix it in mysql...

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Error after update to 2.0.4-b5 (1 reply)

Error after update from 96ac58866e19101c50e1198349699a2a2416cb60 to 29c7d2449e122f6483f09fdda7a03a73d5d24ccb: There is an error. Please report the message (Piwik 2.0.4-b5) and full backtrace in the...

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is Piwik suitable for shared hositng (4 replies)

Can piwik be used in a shared hosting environment to provide stats for multiple sites, which each having their own login? Or does every site need its own Piwik installation.

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Fatal error: Maximum execution time of 30 seconds exceeded (2 replies)

Fatal error: Maximum execution time of 30 seconds exceeded in /home/fluentde/public_html/a/core/DataTable/Row.php on line 249 A fatal error occurred The following error just broke Piwik (v2.0.3):...

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Trackin conversions admin error (1 reply)

Hello, I'm using the Spanish version of Piwik and when I'm trying to set the conversions, it appears this message: No se puede acceder a este recurso, ya que requiere un 'admin' de acceso al sitio web...

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PHP error when trying to install (no replies)

Hi there, when trying to install www.xxxxxx.com/analytics the following error pops up immediately. Any ideas? Many thanks Christian Warning:...

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Piwik seems to mix up visits from different visitors (no replies)

Hello, I have a website where you can log in if you have an account. The data for each account are saved on another database : iduser, name, address... And when there is a visitor who log in on the...

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Upgrade version 1.1.1 to 2.0.3 (1 reply)

Hello, I have an old Piwik version : 1.1.1 and I would like to update it with the latest (2.0.3). My problem is that the direct upgrade 1.1.1 => 2.0.3 doesn't work because of a SQL error : "Unknown...

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Can't upgrade DB for 2.0.3 upgrade (1 reply)

I am trhing to upgrade my Piwik to 2.0.3. I was able to perform the automatic upgrade of Piwik without a problem, but when I try to run the DB upgrade it seems to go nowhere. I am using the command...

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Piwik does not track (no replies)

Hi, I have piwik installed: http://piwik.bonincooo.com hier is my website: www.bonincooo.de The tracking code is loaded however no traffic is captured... --------------------------- <!-- Piwik...

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Piwik crash after uploading 2.0.3 files on ftp (no replies)

HI there, 1. I was using 2.0.2 and upload the files for 2.0.3 version like a always do. 2. normally, i go to my main url (root) with my browser and setup the upgrading... but now it's given me an...

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Fresh install - Parse error (no replies)

Latest and piwik-2.0.4-b6.zip builds are broken. Parse error: syntax error, unexpected T_STRING, expecting T_CONSTANT_ENCAPSED_STRING or '(' in /home/user/public_html/stats/index.php on line 11 I get...

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Generating (or retrieving) visitor profile ID? (no replies)

I've been reading up on the API for the new Visitor Profile feature in Piwik 2, but I'm a little confused about how the IDs work. I'm assuming that a unique cookie is generated for a visitor if one...

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Identify by clientID (no replies)

Hi there, I just found this tool and it looks amazing. Though with my current setup I'm unable to make unique visitors. I have some sort of unique setup where all requests come from one server. This...

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How to tell if Piwik is using LOAD DATA INFILE? (3 replies)

Hi there, I'm trying to speed up report generation and I understand that if Piwik detects that LOAD DATA INFILE is working it can use that? I was wondering how you can check if this is actually...

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Visitor log/actions (no replies)

On the tab visitors - visitor log is a column actions. In IE11 the results are shown over the full width of the screen, when you drag the mouse over this column, the width of this column is adjusted....

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Visit over time (2 replies)

When I add a note to 'Visit over time' widget, the drop down menu was cutted and is not possible to select some days date. Does exist any solutions? Thanks, Fabrizio

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Geolocation module questions (3 replies)

I've been using the GeoIP HTTP Server module and found that I was only getting Country and Service Prodvider. Once and a while I would get a name of a city but it is extreemly rare. I just tried to...

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What OS are you using ? Response was 'curl_exec: Empty reply from server' (no...

Hi everyone, I am still trying to get over this dam problem now on version 2.0.x Response was 'curl_exec: Empty reply from server'. I would be interested to know what Linux OS people are using and if...

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Getting Organisation Information in Email Report (no replies)

Hello, I have installed Maxmind's GeoIP Organisation database. Now I want to get the resolved organisation name in the email reports. Can someone point me to the right documentation? Thanks Ritwik

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