Sudden error with ajax.php (no replies)
Without any update or change from my side I get an error about ajax.php after logging in. The mobile-app gets an error, too. Any suggestions? There is an error. Please report the message (Piwik 2.5.0)...
View ArticleUpdated Automatically Now Analytics Page Blank (1 reply)
I updated Automatically to the latest version and now the Analytics page is blank and no longer working? How do I restore or get this to work again. Did I just lose months of analytical data? Why does...
View Article500 error after upgrade (no replies)
Tried the "The One-Click Piwik Update" (which has always worked well in the past) to 2.6.1. After update, I received a 500 error. Tried the manual update to 2.7.0-b3 and have the same 500 error: Fatal...
View ArticleSAP NetWeaver Portal - Piwik actions (no replies)
Hi everybody. I am currently tracking a web with SAP Netweaver Portal 7.4. The issue is the registered actions, they are always the same action, the Home. It is normal because the javascript code is...
View Articleproblem with external links with # (no replies)
I'm using the MEGA Privacy cloud service to share my podcasts. In Piwik external links box and section, the MEGA url's is interrupted at # character. Example: The real url:...
View ArticlePiwik campaign tracking not working (no replies)
Hi, I need to track same web page in two different piwik sites. basically one is staging one. the problem is piwik sending data to only one site. For example action pages one piwik site showing 33248...
View ArticleAll My Data Dissapeared (no replies)
Hi, I loged into my Piwik today and I was greeted with "Oops… there was a problem during the request. Maybe the server had a temporary issue, or maybe you requested a report with too much data. Please...
View ArticlePre-process segments with dynamic value (no replies)
For a site of mine I track banner stats through the customVariables. I request these stats through the widget on our control panels. This works but performance is getting bad because these...
View ArticleCron Auto-Archiving timeout issue. (no replies)
Hi, We use PIWIK since 2010. We have now about 10 websites with about 20 000-30 000 connections per days (not all of them are track by piwik maybe only 2 000 or less). We have some performance issue,...
View ArticleUnable to get Piwik to work with https:// (1 reply)
Hi, I just installed Piwik but got stuck on something. I installed Piwik using Softaculous on cPanel. I first installed it choosing the option "http://", but then decided after reading the FAQ that...
View ArticleIP adresses in the sites list (no replies)
Hello, I use import_logs.py with --add-sites-new-host option and some public IP adresses which I don't know appear in the list, although I excluded *.*.*.*. How can I disable these sites ? Thanks for...
View ArticleYou are missing your Piwik Token Auth Key. Get it from your API tab in your...
I need to add my Token Auth Key to my Magento install but I don't have this option in the header of my Piwik Installation. [attachment 1912 XirSr9p5DJHdnaVPGY7-_VQcxJVfS-nILiXjnstH2Q0.jpg]
View Article[Solved]After update, piwik shows empty reports but still get visitor logs...
All is in the title, after the 2.4.0 -> 2.6.1 update, my piwik installation shows empty reports but still get visitor logs populated. [attachment 1913 piwik.png] Screen show empty report even when...
View ArticleReport don't work (no replies)
Hello! Sience 3 Weeks create/send Piwik v2.6.1 no Reports (HTML/PDF) per Mail. I click on Download manually, nothing happens. When i change the Email settings manually from local mail to locally SMTP...
View ArticleStrange data after moving site to https (no replies)
Hi all, After moving my site from http to https some of my stats seem a bit off. First the number of visits (and unique visitors as well) significantly dropped, but the number of pageviews kept the...
View Articlegetting actions while segmenting on events (no replies)
Hello, I have created a segment that shows all users who triggered a certain event action. When i view this segment, i can see visits and users visiting pages through the real time widget. The issue...
View ArticleError with piwik 2.4.0, file or folder not found (no replies)
Hi, after some time, I want to look in my piwick installation. I'm not use it regluary, so I don't know, how long the error occure, and what I'do before. I do piwik upgrade every time, I get the...
View ArticleGraph Data Ranges are all messed up. (no replies)
I searched and could not find a thread on this. I did find some that were confused by it though. I am running a basic version of Piwik in a test environment. When you select a date range (Say...
View ArticleSettings => All Websites doesn't show websites for superuser (no replies)
Hallo everybody, We are hosting a very large enterprise installation of Piwik and we just did a test update from 1.12 to 2.6.1. Everything works so far, except that the site Settings => All...
View ArticleAn error ocurred... yada yada yada (WP-Piwik) (1 reply)
Hi, I've just installed Piwik together with WP-Piwik, but have run into the following error: "An error occured: Please check URL and auth token. You need at least view access to one site." I've did a...
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