Overview dropped to zero on one day (no replies)
The "Overview" graph shows zero traffic for last Friday, 29 May. However the Visitor Log for that day does show traffic, in the range of the normal. Any idea what can cause this? Thanks for any hint....
View Articlestrange behaviour (1 reply)
Hi when I check my installed piwik I see Sunday 31 May 2015 - 14:45:43 (14s) United States, Provider Fibertel Internet Explorer 11.0, Plugins: flash, java Windows 7, 1600x1024 - IP: 190.247.197.204...
View ArticleIncompatibility with suhosin extension / php memory limit issue? (no replies)
Hi, my server is reguarly running into internal server errors and the only time-related entries I find in the logs are the following: May 31 21:30:36 suhosin[29535]: ALERT - script tried to increase...
View ArticleERR_BLOCKED_BY_CLIENT ? (1 reply)
Hi. I installed piwik in subdomain, and added the piwik JavaScript block before the /body tag. When I navigate to the web page I found the following error in the Chrome console GET...
View ArticleEmpty piwik is slow - 20 second for each page (no replies)
Dear all, first thing thank you for all you do for Piwik and for this community ... I've read a lot of topic, articles, etc and all are very usefull ... So I hope someone will be able to help me on a...
View ArticleInconsistent data when using segments (no replies)
Hello, I am using PIWIK for our company website. I tried to compare two areas of the website by using segments. Unfortunately I get confusing or better inconsistent figures. When comparing two page...
View ArticleSQL Error - and what I did seems to have fixed it? (no replies)
First time setting up piwik. We have 16 web servers in a cluster we need to track stats on. First task: get 2014 data into the system. Because 'mine not to reason why'. Extracted logs from backup to...
View ArticleHow to handle AJAX shops and one-click checkout (no replies)
Hey, following use case: I've got a shop with digital products. Whole website works as a one pager. So no reloads and no new page requests. Whenever a shopping process is completed the cart seems not...
View ArticleVersion 2.13.1 & RDS Aurora DB Instances Crashing? (no replies)
Hi there, Have had Piwik running on AWS Aurora RDS instances for a month or two now. After updating to 2.13.1 last week, it seemed to last a couple days but then continuously crashed and caused...
View ArticleInstallation Error: File size mismatch (no replies)
Hi, I am trying to install Piwik but I am getting following error: "File integrity check failed and reported some errors. This is most likely due to a partial or failed upload of some of the Piwik...
View ArticleChanging Logo not working (no replies)
Hi, I have Piwik running on Mac OS X Server 10.10.3 and when I try to change the logo it does not work. I click the button, select the png image file and click choose. Nothing happens from that point?...
View ArticleVisits not registering (no replies)
Hi, I have Piwik installed on OS X Server 10.10.3 and have added a site. I have added the Piwik code to the bottom of my index page but the site only ever seems to register one connection and then no...
View ArticleTracking in Assist Mode (no replies)
Hi I have a requirement to track ecommerce pixel, and place order button click from Assist Screen/ Intranet. Customer Service Rep will login as customer and complete the order flow for customer. CSR...
View Articlepiwik 2.13.1 blank page & firefox style glitches (no replies)
I have troubles with the latest version of Piwik (2.13.1). 1. If I use Piwik in Firefox, the startpage is totally damaged. No reports are generated in this overviewpage. When I am using IE, then...
View ArticleFirefox not registering (1 reply)
Hi, Is there a known issue with Firefox not registering connections to piwik? I do not have the do not track enabled but my connections are not being logged? Thanks in advance,
View ArticleCan we customize the visitor log? (no replies)
We need to heavily customize the visitor log to fit our business requirement. E.g. add more columns and add more context info specific to our application. Is there a way to do it?
View Articlepiwik iOS SDK uses ARC (no replies)
Hello, Excuse my english, not a native speaker. I've got a huge app, developed incrementally since 2010. It's not ARC compatible, however, your piwik iOS SDK expects ARC configuration. Is there any...
View ArticleError Message Piwik 1.12 (no replies)
Hello everybody, I am complete new to how Piwik works. However I just configured it on my website and in the Dashboard at the Piwik.org Blog I get this message displayed There is an error. Please...
View Articlepiwik_log_visit is full -- how can I delete with SQL queries? (no replies)
I am trying to upgrade our Piwik version. Server admin sent this error: Error trying to execute the query 'UPDATE piwik_log_visit SET `config_browser_engine` = IF (`config_browser_name` IN ('OP'),...
View ArticlePiwik API returns empty result when period is other than day (no replies)
Hi, I'm trying to download customer activity data (customer name is saved in custom variable 2) using Piwik API...
View Article