Constant update problems / request for a more robust updater (2 replies)
Dear Piwik Team, I would like to report an issue that has been troubling me for a long time. The Piwik autoupdate fails every time. This has happened at least with the last ten updates. I start it, it...
View Articlewrong tracking data (no replies)
Hello community, I got a huge problem and can't find the issue. We had a database crash 5 weeks ago. We had a backup, but it wasn't complete. Some tables were missing. After searching the repository,...
View ArticleAfter update to 2.14.0 - PHP API fatal error (1 reply)
Hello, After update Piwik to version 2.14.0 stopped working PHP API. Piwik only returns the error: Fatal error: Uncaught exception 'Piwik\Container\ContainerDoesNotExistException' with message 'The...
View ArticleDatabase version error when upgrading? (2 replies)
Help! I followed the directions here to update to 2.14.0, as I always have for updates in the past. I got the following error: QuoteYour Piwik codebase is running the old version 2.13.0 and we have...
View ArticleWikipedia as referrer (1 reply)
Hi everyone, I noticed something rather unusual. Dunno if it's a bug or not, but it's quite disturbing so I share it here. Wikipedia has been a continuous referrer to our website for more than a year....
View ArticleBounce Rate and Exit Pages Customization (no replies)
Hi Team, Though the Bounce rate is available on the dashboards, I need the Bounce rate to be custom calculated with one of the custom_variable values. Scenario: Our system has 3 different user types...
View ArticleUpgraded to 2.14 various errors (2 replies)
Hi, I upgraded to 2.14 from 2.13.1 and now have the following errors: WARNING: E:\PIWIK\Website\plugins\UserLanguage\Visitor.php(24): Notice - Undefined index: location_browser_lang - Piwik 2.14.0 -...
View ArticleAfter Upgrade I now have a Nasty looking Desktop (no replies)
After Upgrade I now have a Nasty looking Dashboard I was using just the Default colors that I am fine with. Everything Else seams to be OK Gary
View ArticleNo automatic report generated (no replies)
Hello, I am new to the Piwik technology and we have this system before I joined my company and I am having an issue related to "No automatic report generated" but I have fixed already the mailing...
View ArticleUpdating PIWIK and iptables (no replies)
I recently setup iptables on my server and ever since face problems when trying to update PIWIK to 2.14. The error message is curl_exec: couldn't connect to host. Hostname requested was:...
View ArticleNo Graph on Dashboard anymore, every other graph shows right (2 replies)
Hello together, I've recently changed my webserver from apache to nginx and I'm facing one strange error. The smalls graphics on the dashboard does not show anymore (see Screenshot attached). Every...
View ArticleReports for segments spit out error message (3 replies)
After updating to 2.14 I created a segment of users with only new users (returning users excluded) When trying to access the user overview for this whole year I get a red box on top saying: ERROR:...
View Articleimport log date (no replies)
Dear List, I am using import_logs.py in a cron job every night to import a log file from the day before. This works fine, but there is strange issue with the date of the imported data. I just...
View ArticleError after upgrade to 2.14.0, no column (7 replies)
After upgrading to 2.14.0 all dashboard widgets state this: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'log_visit.config_os' in 'field list' I saw some fixes via phpMyAdmin, but none...
View ArticlePiwik 2.14.0, not a single token works for widgets (1 reply)
Hi, I have updated two instances of Piwik to 2.14.0. For both installs all widgets do not work anymore within my CMS. Not a single auth_token is accepted anymore. Not even those from a superuser. All...
View ArticleHow does the import filter work? (1 reply)
Hi! I imported a logfile in Piwik. Though I know that AWStats and Piwik generate different numbers, I still don't know how Piwik filters the imported data from the logfile, here is an example: Logs...
View Articlepiwik.php broken after 2.14.0 upgrade; always returns 400 (3 replies)
Since upgrading to 2.14, all tracking has stopped on my five-site setup. piwik.php is returning 400 with a useless payload, and the call results in no tracking. Any incoming request, e.g.: curl...
View Articlerenderer format 'json' is not valid? (why do i see this after upgrading?) (no...
i had some fatal errors during the recent upgrade. now though, after some tips in github, i have piwik working again. mostly it appears fine, however, i just activated some code i recently wrote that...
View ArticleNo Real Time Map or Visitor Map - PHP 5.5.26 on Litespeed (2 replies)
Just upgraded to latest version and hosting on new VPS. I am getting no Real Time Map data, but I am getting Visitor > Location Contry, Reqion and Cities. I have am using GeoIP (php) and it is...
View ArticleAmazon External Links (no replies)
Hello I am using piwik on a brand new website of mine. I'd like to generally track the clicks to amazon.com and its domains containing the word amazon. I've got a wordpress plugin that does geo...
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