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Content tracking and lightboxes (no replies)

Hello all, I haven't been able to find anything about this the documentation - we have a lightbox that appears when the visitor leaves the site (using Ouibounce), ie when the mouse moves outside the...

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Big problems after update to 2.14.0 (3 replies)

Hi, on Thursday I have updated a worked Piwik installation to 2.14.0. After the update I have problems: 1) no "Besucher in Echtzeit" are countet. Since Sunday the next problem with this message and I...

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Brand new install to workaround 2.14 upgrade errors? (1 reply)

I have applied the recommended workaround [forum.piwik.org] but visits are still not being tracked [forum.piwik.org]. To avoid further losing visitors data, would a brand new install of Piwik be...

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Huge difference in collected data :( (2 replies)

Hello We are using your analytics tool for quite some time now and we are starting to question it's reliability. Besides Piwik we use 2 other tools (Google Analytics and IBM Coremetrics) and we are...

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web-cron fails after Update to 2.14 (1 reply)

We updated piwik on friday and since then our web-cron fails. This is what is returned for every website logged with piwik: QuoteERROR CoreAdminHome[2015-07-13 09:21:02] [eb8b0] Empty or invalid...

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Visit info aligned left in dash? (2 replies)

All the details on visits are now align to the left and are no longer on same line as in photo after last update. Is there a way to fix or is it just me?

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Warning - No such file or directory (1 reply)

Hello! I'm having a problem when access the menu "All Websites", is returning me the following error: WARNING: /home/emidsite/public_html/_subdominios/piwik/plugins/CustomVariables/Archiver.php(19):...

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Archiving not working with PHP's disabled functions (no replies)

I have a DirectAdmin server and executed this command a while back: http://forum.directadmin.com/showthread.php?t=44743 Is it possible to make PHP more secure using the CustomBuild script? Yes, it is....

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log-analytics fields: doesn't match our WebLogic w3c extended format (no...

We just switched to use extended logging. It's cool how the log-analytics can use the #Fields line that is added by WebLogic. Example... #Fields: date time cs-uri-stem cs-uri-query cs(X-Forwarded-For)...

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Import very slow on Solaris 10 (no replies)

Hi, I'm a new user trying to see if piwik will work for our organization. We will be using log analytics to import apache logs. The import is very slow. It seems to parse at an ok speed, but the...

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log-analytics problem with w3c extended format (no replies)

using the w3c extended format crashes for me when I added a custom column My Command is as follows.... /home/weblogic/Python-2.7.8/python /home/weblogic/piwik-log-analytics/import_logs.py...

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Recording elapsed time of an AJAX call like a page view (no replies)

I'm trying to record the elapsed time of AJAX calls. I would like them to appear in my Pages list as the URL that I specify. I don't see *anything* being recorded, but the call to trackPageView seems...

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"PHP function rrd_fetch does not exist." (no replies)

After upgrading piwik to 2.14 from 2.13.1 I now get this error: "PHP function rrd_fetch does not exist. Please ensure you have installed PHP RRD functions: http://php.net/manual/en/book.rrd.php"...

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parameters for rest api to store device information (2 replies)

what are the parameters to store config_device_type,config_device_model,config_os,config_os_version in piwik_log_activity table in rest API.

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Problem - wrong statistics after update 2.14 (log analytics) (1 reply)

Hello, I have big problems after Piwik update 2.14 I use log analytics method to view the stats of my sites. The statistics are now completly wrong.(see attached file : before_update, after_update)...

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Date range not working when viewing "Anonymously" through iframe. (no replies)

The date range setting is not working for me when I have my dashboard setup in an iframe for use on the company internal backend. As an example I have put it into an iframe on this page for you guys...

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Log import ignores date (no replies)

Cheers everyone, forum first-timer here … I'm in the process of importing server access logs into Piwik and hit a wall there. Everything I import gets recorded with the date and time the import is...

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After update to 2.14.0 visitor graph doesn't work (no replies)

Hi, my Piwik installation for several domains shows no visitors in the dashbord since last Friday after the update to 2.14.0. But visitor log shows visitors! Entry in the Errorlog: [15-Jul-2015...

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Create a graph with Piwik API data (1 reply)

I've been using the Piwik API for a while now to fetch data for displaying on my CMS's dashboard. The thing is, when I request data for, let's say, 2015-07-10 to 2015-07-17 (a week), the data is...

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Reliable Statistic Program (1 reply)

After going thru all these suggestions Piwik doesn't track any visits and pages, and shows "No Data" in all reports. I still get no data in reports since installed over 2 months ago. Any one have...

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