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All of my Piwik installations have stopped working (no replies)

All of my Piwik installations have stopped working at once. When I try accessing via a browser I get: Fatal error: require_once(): Failed opening required '/website/piwik/core/bootstrap.php'...

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Piwik > Error (no replies)

I have no idea what this is. How can I fix it?

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Upgrade to 2.14.0 and then 2.14.1 does not track visitors (1 reply)

Hi all: Piwik is broken. After the last two upgrades nothing is being tracked. No errors logged that I can find, the ALTER TABLE work around was tried but does not work: mysql> ALTER TABLE...

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Bash Script / Cron Job (no replies)

Hi I have a file in the /ect/cron.d folder, which calls a bash script. 5 4 * * * root bash /scripts/piwik_import.sh this runs the bash at 4.05am everyday The content of the bash script is #!/bin/bash...

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Uncaught Error: [$injector:modulerr] -> 2.4.1 (no replies)

Buongiorno, After upgrading 2.4.0 -> 2.4.1 in browser console log i got error: Uncaught Error: [$injector:modulerr]...

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BUG: Visitor Profile does not display if Segment is selected in 2.14.1 (no...

Visitor Proffile not displaying on Segments in 2.14.1 Steps to reproduce: Create a Segment (for example, all visitors who have more than 1 action), filter the Visitor Log by that segment and then...

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log-analytics: HTTP Error 500 after update to 2.14.1 (no replies)

Hi, after upgrade to 2.14.1 log-analytics isn't working anymore. I always get an HTTP Error 500 when trying to import. 2015-07-17 13:33:39,299: [INFO] Error when connecting to Piwik: HTTP Error 500:...

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PHP Version 5.3 (no replies)

I get a message from pwik saying that php version 5.3 will no longer be supported beyond May, 2015. When I update php to version 5.4 or 5.5 I get an invalid directive when launching pwik and have to...

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Queuedtracking stopped working after update to 2.14.x (no replies)

I thought I would wait a bit to see if any hotfix appears, but it looks like none is forthcoming. /usr/bin/php-cli ./console queuedtracking:process [Piwik\Container\ContainerDoesNotExistException] The...

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2.14.1 doesn't fix database bloat (no replies)

The advertised fix list says 2.14.1 fixes the database bloat that we've seen since 2.9 or so. I had been running a workaround job twice a day: console core:purge-old-archive-data 2015-07-01 2015-06-01...

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Can't upgrade Piwik 1.12 to any newer version (no replies)

Hey guys, I'm wasted some months ago and today again a lot of hours by trying to update my piwik 1.12 to any newer version. The error appears in the local copy as well at the server. All requirements...

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Warning - shell_exec(): Unable to execute 'whoami' (1 reply)

I am getting this warning after upgrading from version 2.14.0 to version 2.14.1. But after that the site becomes inaccessible and doesnt load anymore. I am having to re-upload 2.14.0 and start all...

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Warning - shell_exec(): Unable to execute 'groups | cut -f3 (1 reply)

I am getting this error also after attempting to do automatic upgrade to version 2.14.1. the site is now not responsive and doenst even load anymore. I am having to reupload version 2.14.0

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Switching on CloudFlare https support makes for all ip's 0.0.0.0 (no replies)

Today, I activated a few things in CloudFlare, including the https. I have piwik subdomain bypassed in CloudFlare, but with https active. Now, all IP's are 0.0.0.0 and bots etc. are not recognized...

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Piwik piwik/piwik-php-tracker Composer broken (1 reply)

Hi, Have the following in my composer.json to install the PHP API client : "piwik/piwik-php-tracker": "dev-master" However, it doesn't autoload properly : 2015/07/19 11:02:25 [error] 7303#0: *149247...

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Can Piwik detect proxy visitor's real IP instead of proxy IP? (no replies)

Hi. If a visitor is using a proxy or vpn or any IP changer (except for Tor, which is impossibe to track, I know) Can Piwik detect visitor's real IP? If not, do you know any other way to detect the...

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Merging two Piwik Installations (no replies)

Hi All, we have two Piwik (2.13.1) installtions. One with old data (OLD), the other one is productive (PROD). Both installations have the same configuration of websites, around 30 profiles. Requestet...

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Bug?: Dashboard -> Widget -> Graph last visits -> Weekly view (no replies)

Hello, I have the latest Piwik V 2.14.1 running and noticed a wrong output of the graph for the "last visits" widget @dashboard. When I switch to weekly, I get a wrong graph. F.e.: Should show from...

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Provider_SubmenuLocationProvider (no replies)

Under Visitors, it says Provider_SubmenuLocationProvider among other sub-navigation items. I see this in multiple Piwik installations, version 2.14.0. I also see the same in one 2.14.1 installation I...

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Uploaded files and then get fatal error Allowed memory size of 33554432 bytes...

I just uploaded all the files, then got some errors about files not being readable which I fixed within ftp but now I get the error Fatal error: Allowed memory size of 33554432 bytes exhausted (tried...

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