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Multiple subdomain User Access Managment (no replies)

Hi There, I am going to run a Piwik platform for a university website. They have a CMS with a main domain and thousands of sub-domains. Is it possible to use a default tracking code for the whole...

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URGETN ! piwik 2.2 does not work (1 reply)

Since I automatically upgraded to piwik 2.2, piwik does not respond any more . I get the following error joined in the capture file . Thanks for your help ..

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installation help (2 replies)

Morning! Installed to a site with no issues, but now I am trying to install to another site, and all I get is: General_ExceptionConfigurationFileNotFound Have deleted and reuploaded the entire file...

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Upgrade from 2.1 to 2.2 (no replies)

I have a Piwik site hosted on linux with:Apache 2.2.26; PHP version: 5.4.22; MySQL version: 5.5.36-cll; I have used the automatic upgrade routine from the message on my piwik site. The upgrade...

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Unknown cron error. (no replies)

Hello. I have a problem for some time (earlier less, now on every running time) Quote START Starting Piwik reports archiving... ERROR: Got invalid response from API request:...

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installation: user_dashboard doesn't exist (no replies)

hello! I have installed Piwik and wanted to login but after that i became the first warning: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'blabladb1.piwik_user_report' doesn't exist.. For...

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HACKED from .RU !!!! (no replies)

How can I be hacked. I've deleted the folder and reconnect to database and this line is added to my js piwik.js /*3e575d*/ document.write('<script type="text/javascript"...

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PIWIK does not register WAN visits but yes LAN visits (no replies)

Hello: I have a Synology DS213j installed in my home. I installed Piwik but only records visits made from my home intranet (192.168.xx) but it does not record visits made from outside, ie, from WAN. I...

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"Authentication credentials invalid" since update to 2.2.0 :X (3 replies)

at the end of the update process, the updater/installer told me that there was a douplicate user (which is wrong) and since then I wasn't able to login again, neither reset the password....

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After upgrading to 2.2 I can no longer select websites to view (no replies)

I updated to 2.2 yesterday and performed the database update. However the dashboard screen (actually the header) no longer shows the dropdown for my sites. Though it isn't important, it also doesn't...

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import_logs.py fails to import access logs (2 replies)

Hello, I have been running the same process for months without issues. Now (I have upgraded to 2.2.0), import_logs.py immediately fails with the message: # python...

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Reports table size growing too fast / Actions_actions_url_ report (no replies)

Hello, Using Piwik for a while, my monthly reports tables had a size around 40Mb per month. But since january 2014, it's growing madly with a size over 100mb per month : piwik_archive_blob_2014_04...

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Css not working on Piwik 2.2 (no replies)

Hello, I have a problem with version 2.2. After installing, application does not load styles. I try to solve it adding these lines to config.ini.php: [Debug] disable_merged_assets = 1 I also tried to...

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Site behind VPN (but which has internet access) not showing up in reports (no...

Hi I have a site which is behind a VPN and I have Piwik installed on a web server sat on the internet. While the google analytics code in the VPN site is able to send data to my Google Analytics...

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Website dropdown doesn't appear in 2.2 (4 replies)

Since I upgraded to 2.2, the website selector dropdown on the dashboard as well in settings no longer appears. I can get site data by changing the site number in the dashboard URL, but can't access in...

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Variable "currentLanguageName" does not exist in...

Hello, after update to version 2.2.0 the foloowing message occurs: Variable "currentLanguageName" does not exist in "@LanguagesManager/getLanguagesSelector.twig" at line 19 Login is not possible. best...

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Log analytics: importing load time (no replies)

Hey I have spent a lot of time looking for similar solutions. If I have overlooked some obvious solution let me know. I am currently importing some apache logs. The logs import successfully without me...

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removal of pinterest from my site (1 reply)

I have got a photo site with PhotoPost PRO standalone software. I noticed that everybody can pin up photo's with pinterest on my site. How can i remove/block this possibility (Has to do with copyright...

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piwik time out of sync with server clock (no replies)

Hi can some offer any advice on an issue with the tracking time. I found a similar post here: [forum.piwik.org] In the visitor log each count is an hour ahead. In the settings for the website in piwik...

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Referer Website: semalt.semalt.com (1 reply)

Hi Friends, I keep getting a referring website called semalt.semalt.com (pretty much every day). However, I don't really think it's a referring website. Actually, it sort of smacks of malware. It...

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